Personalisation resources and services

Views of personalisation (videos)

Part of Person-centred care

These videos explore key aspects of personalisation, and feature a number of people reflecting on the importance of providing good person-centred care.

Personalisation: Introduction e-learning course

Part of e-Learning courses

Personalisation e-learning course aimed at social care professionals and people receiving social care support. It will help you to understand personalisation and to explore what you can do to make personalisation happen.

Fluctuating needs: the Care Act 2014

Part of Care Act 2014

In this film two people, one with mental health needs, the other with a physical disability, talk about their conditions, assessment, how their needs can fluctuate and the impact this has on the level of care and support they need.

A commissioner's guide to developing and sustaining user-led organisations

Part of Co-production

This guide for local authority commissioners is on how to develop and sustain local user-led organisations (ULOs). This guidance reflects policy, practice and evidence regarding ULOs.

Better life for older people with high support needs: the role of social care

This briefing summarises the seven challenges set out by the Joseph Rowntree Foundation’s A Better Life programme which will help older people with high support needs achieve a better quality of life.

Fair access to care services (FACS): prioritising eligibility for care and support

Fair Access to Care Services: a guide about prioritising eligibility for care and support

One page profile e-learning course

Part of e-Learning courses

This e-learning course will help you achieve excellent person-centred care and support by learning about and using one-page profiles.

Personalisation: a rough guide

Part of Personalisation

This guide covers personalisation in adult social care services

End of life care: why talking about death and dying matters

A personalised approach gives people moving towards the end of life a voice and influence over their care. This video for health and care staff looks at how personalised care can be achieved through the Living Well tool, which involves creating a one page profile to record a person’s needs and wishes.

Personalisation for someone with a physical disability

Part of Personalisation

This film for health and social care commissioners and staff, personal assistants and people who use services, introduces Stephen Page, a man with MS. Having a personal budget has enabled Stephen to continue to attend events which help him to lead his chosen life and preserve his personal identity.