Personalisation resources and services

Personalisation - making it happen: user-led organisations

Part of Personalisation

This film for social care and health commissioners and staff, and people who use services and their carers, highlights the importance of user-led organisations (ULOs) in delivering personalisation. ULOs support people to have independence, choice and control over their lives.

Personalisation - making it happen: the social worker's perspective

Part of Personalisation

This film for social workers and students looks at the work of a personal budget team in Hull. It shows how the team works with people who use services to provide personalised care. Social workers talk about their new ways of working and about the benefits for both them and the people who use their services.

Personalisation for someone with a learning disability

Part of Personalisation

This film for health and social commissioners and staff introduces a young woman who has Angelman Syndrome and lives with her family in a rural setting. Personal budgets have made a big difference to her life allowing the family to function better and preventing her from going into residential care.

Personalisation - making it happen: black and minority ethnic (BME) communities

Part of Personalisation

This video for health and social care commissioners and staff looks at Oldham’s Link Service, which offers advice, guidance and support to people from black and minority ethnic (BME) communities who use services. Highlights importance of communication in understanding cultural and religious needs of BME communities.

Personalisation for older people: supported housing

Part of Personalisation

Social care training video showing how personalisation can work for older people living in purpose-built supported accommodation.

Budgets and beyond: interim report

A review by SCIE and NEF of current policy and practice of personalisation and an analysis of the potential of co-production to improve outcomes for individuals;

People not processes: the future of personalisation and independent living

This is a report of two seminars which brought together service users, carers, social care practitioners and policy makers to discuss the future of personalisation at a time of limited resources.

Commissioning for personalisation: Dorset

Part of Personalisation

This film for social workers and social care commissioners and staff highlights initiatives funded by Dorset County Council Innovation Fund. The fund provides start-up money for small independent providers to develop a range of services which local people with personal budgets might purchase.

Commissioning for personalisation: London

Part of Personalisation

This video for social care commissioners looks at two inner London authorities where personalisation has led to a total rethink of commissioning. It highlights how the councils have reformulated their commissioning processes allowing people who use the services to be resources in their own right.

User involvement in adult safeguarding

This report is about involving people who use services in adult safeguarding. It looks at policies and practice, barriers and lessons learned from evaluating adult safeguarding processes.