Staff development resources and services

Think child, think parent, think family: interim evaluation report

interim evaluation of parental mental health guidance pilots.

Managing knowledge to improve social care: a day in the life

This interactive module is the first of nine modules that comprise the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore how social care practitioners use knowledge in their day-to-day work lives, including: day-to-day contexts in which they encounter a need to use various sources of knowledge; different sources and features of knowledge that contribute to professional practice; constraints and uncertainties with regard to information and knowledge used on a daily basis; making an initial decision about how useful and how reliable different sources of knowledge are; and recognising that the usefulness of sources is determined by the context in which they are to be used. The estimated time to complete the module is 20-30 minutes. It includes three sections: 1. Introduction; 2. A day in the life (knowledge management in daily working life); 3. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: knowledge beyond the team

Part of e-Learning courses

This interactive module is the seventh of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: explore the diversity of external knowledge channels and sources, identifying some that will be of practical value in the workplace; plan approaches to defining the knowledge needed to deal with specific situations and how to find it; build a personal list of useful sources that will help identify and locate information and knowledge beyond the work team. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. A world of sources; 2. A framework for looking; 3. Choosing the right technology for the job; 4. Conclusion (summary of main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: knowledge is our business

Part of e-Learning courses

This interactive module is the eighth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: explain why sharing knowledge and experience makes the whole organisation more effective; highlight the risks organisations take if they ignore the need to share knowledge; identify the conditions (including culture) that enable sharing in organisations; illustrate how to assess a specific organisation and its culture from a knowledge sharing perspective; demonstrate how to apply some practical techniques for sharing knowledge at work. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. Sharing knowledge; 3. Knowledge sharing cultures; 4. Making a difference.; 5. Conclusion (summary of main points). The module concludes with a self-assessment exercise.

Personalisation briefing; implications for personal assistants (PAs)

Part of Personalisation

Part of our new series on personalisation for professionals, this briefing summarises the implications of the personalisation agenda for personal assistants (PAs).

Leading practice: a development programme for first-line managers

'Leading Practice' is a development programme designed for first-line managers in social care

The participation of adult service users, including older people, in developing social care

This guide offers quick and easy access to practice knowledge about how social care agencies can develop the involvement of adults including older people in developing social care services. It covers key research findings; ideas from practice; details of relevant legislation, guidance and standards; and links to further information. It is aimed primarily at practitioners and managers but will also be useful to everyone involved in promoting adult service users' participation.