Monitoring Care Act advocacy provision in Calderdale: Practice example

The outcomes used for monitoring were developed from a review of other local authorities’ service specifications for advocacy under the Care Act; a review of good practice service specifications on the SCIE website and discussions with other commissioners.

The outcomes were then tested as part of market engagement. The provider is required to provide client feedback against the following five outcomes on a quarterly basis:


All SCIE resources are free to download, however to access the following download you will need a free MySCIE account:

Available downloads:

  • Commissioning independent advocacy guide