COVID-19 resources

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Telephone befriending: a valuable service during lockdown

Healthwatch Enfield

This report gives a brief overview of the telephone befriending scheme set up in the London Borough of Enfield during the Coronavirus pandemic and a snapshot of issues raised by residents identified as being vulnerable or at risk. Overall, Healthwatch Enfield volunteers made 413 telephone befriending calls during this period. The main issue raised by participants was the impact of social isolation on health and wellbeing including mental health issues, with those residents with ongoing health needs being particularly concerned. Recipients appreciated food parcels and medicines delivery but also valued the support of family and neighbours. Most of the recipients were pleased to receive the calls and a core continued to receive these throughout the period. The report suggests that the scheme should be continued if people request it, with established organisations being asked to support the calls. If or when a second wave arises, arrangements should be made to re-establish the full service.

Last updated on hub: 01 September 2020

Telework and Social Services in Spain during the COVID-19 Pandemic

International Journal of Environmental Research and Public Health

This paper analyses teleworking in social services during the state of alarm caused by the COVID-19 pandemic in Spain. It has a double objective: To analyse the profile of the professional who teleworked in social services and, on the other hand, to analyse the perception of teleworkers of working conditions during this period, as well as the degree to which they have been affected by them depending on whether they work face-to-face or telematically. To this end, a questionnaire was administered to Spanish social service professionals working, obtaining a sample of 560 professionals in the sector. The profile obtained in relation to teleworking may be especially useful when considering the progressive incorporation of more non-presential activity in social services, and the results show that, although teleworking has been perceived as an efficient way of overcoming the limitations to face-to-face work arising from the pandemic, both the positive and negative consequences of the implementation of this modality of work should be carefully assessed.

Last updated on hub: 20 February 2021

Temporary funding for adult social care providers during the Covid-19 Crisis

Local Government Association

This joint statement from the Local Government Association and the Association of Directors of Adult Social Services focuses on stabilising the adult social care market during the coronavirus (Covid-19) pandemic. It provides a framework for the consideration of the locally determined temporary funding of social care providers during the Covid-19 crisis and provides information to help councils who have not yet been able to agree what level of temporary additional support providers in their local area will need.

Last updated on hub: 14 April 2020

Testing guidelines for nursing homes: interim SARS-CoV-2 testing guidelines for nursing home residents and healthcare personnel

Centers for Disease Control and Prevention

This document provides guidance on the appropriate use of testing among nursing home residents. It covers: testing residents with signs or symptoms of COVID-19; testing asymptomatic residents with known or suspected exposure to an individual infected with; testing of asymptomatic residents without known or suspected exposure to an individual infected with; and Testing to determine resolution of infection.

Last updated on hub: 26 October 2020

Testing partnership and preparedness in Northern Ireland during COVID-19

Social Work Education (The International Journal)

Northern Ireland has partnership arrangements for qualifying and post-qualifying social work education that joins the regulator, universities and employers in equipping social workers to practice safely to a high-quality standard. Covid-19 highlighted the need for social workers to manage its impact on individuals, families and communities. Government restrictions meant prioritisation of service delivery and early graduation for student social workers with rapid recruitment into frontline practice. This article considers the role of the regulator in governance of education and training whilst working collaboratively with government, employers and academics, supporting students entering the workforce and ensuring professional development for existing workers. In telling the story, this paper explores the dovetailing of functions that tested flexibility and rigor of existing systems and partnerships.

Last updated on hub: 09 November 2020

Testing service for extra care and supported living settings

Department of Health and Social Care

Guidance on regular retesting for extra care and supported living settings that meet the eligibility criteria. NHS Test and Trace is making regular COVID-19 testing available to eligible extra care and supported living settings in England. In order to be eligible for testing, extra care and supported living settings must meet both of the following criteria: a closed community with substantial facilities shared between multiple people; where most residents receive the kind of personal care that is CQC regulated (rather than help with cooking, cleaning and shopping). This guidance covers: why testing is important; what to do if you have an outbreak; the end-to-end testing process; unique organisation number; preparing your setting; registering completed tests; returning test kits; results; where to go for support; step-by-step guide for registering a test kit after completing a test.[Published 7 December 2020; Last updated 25 February 2021 ]

Last updated on hub: 08 December 2020

That's what we do

Scottish Journal of Residential Child Care

For many children, some life experiences before Harmeny have not always been positive. Many have experienced significant early years trauma and we could not allow this pandemic to rock their foundation; too many bricks had been added to their secure base since they arrived. As I reflect on life at Harmeny since the impact of COVID-19 gripped the world, I could not be prouder of all our adults who have kept the service going around the clock. ‘That’s what we do!’ is a regular response, demonstrating their unconditional commitment. They have, like our colleagues in other residential services, given so much (professionally and personally) and the children will never forget it! I dedicate these memories to form part of our life story….

Last updated on hub: 27 November 2020

The “flip”- sustaining complexity and multiplicity post‐quarantine

Family Process

This article describes poststructural ways of responding to the pandemic by looking for openings or gaps within more traditional ways of interacting with dilemmas. The author situates herself within a “positive deviance “ epistemology, which looks for what already works rather than getting captured by the current problem. We “flip” what are the usual ways of responding and explore three different programs that illustrate inventive and assets‐based approaches. Linking‐Lives Storython, created specifically to utilize our Covid shelter‐in‐place experience; Re‐Authoring Teaching: Creating a Collaboratory , begun 12 years ago to meet the needs of a wide‐spread community; and Witness‐to‐Witness , a current response to contemporary disastrous situations—all have utilized technology to open possibilities for those who are helped as well as those who are helpers. The article shows how each program has specifically flipped more traditional ways of responding, but also how this “flip” employs a practice of “disciplined improvisation.” Each program has a built‐in structure that depends on technology to make it work; each has a disciplined approach that allows the helpers to improvise to meet the needs of the receivers. It is this “flip,” this way of thinking, that can sustain us and our work in times of great complexity and multiplicity.

Last updated on hub: 21 August 2020

The Academy of Fabulous Stuff: COVID-19 resources and innovations

Academy of Fabulous Stuff

During the COVID-19 crisis the NHS and Social Care will be at its innovative best; finding new and better ways, developing resilience, being kind and improving the patient experience. Platform for sharing lots of innovative examples of practice.

Last updated on hub: 10 June 2020

The Adoption and Children (Coronavirus) (Amendment) Regulations 2020

UK Parliament

This statutory instrument makes amendments to 10 sets of Regulations to assist the children’s social care sector during the coronavirus (COVID-19) pandemic. It includes the relaxation of a range of duties relating to children in care, such as visits by social workers and independent reviews. The amended regulations come into force on 4th April 2020 and cease to have effect on the 25th September 2020.

Last updated on hub: 27 April 2020

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