COVID-19 resources

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Learning from staff experiences of Covid-19: let the light come streaming in

King's Fund

Draws the lessons from health and social care staff experiences of Covid-19. It argues that the past few months have taught us that staff must have autonomy and control, feel a greater sense of belonging and be supported in order to have a sense of competence, rather than simply being overwhelmed by excessive workload.

Last updated on hub: 17 June 2020

Rapid review: supervision

What Works Centre for Children's Social Care

A review of the literature on how supervision in child and family social work can be managed virtually and on the resulting implications for social workers, managers, children and families. Virtual supervision in social work is a relatively new and unfamiliar concept but the current COVID-19 pandemic has meant that it is now increasingly used as social work teams adapt. Behavioural science literature on virtual communications offers key insights, some of which are applicable to the context of virtual supervision, which include: management style matters (transformational leadership that motivates the workforce and generate new ideas); paying attention to building trust in a virtual setting; there may be gains to creative brainstorming – ideas and creative responses are generated more frequently in a virtual team setting, perhaps due to the less personal context; confirmation bias – the tendency to favour information that confirms one’s own values and beliefs – can be greater in virtual settings. The evidence appears to identify a number of approaches, actions and leadership styles that can promote effectiveness in virtual supervision. These include: encouraging the inclusion of preference-challenging information and structured conflict in decision-making; holding case discussions separate from the action-orientated, decision-making part of supervision to help find consensus on solutions; promoting employees’ competence, autonomy and relatedness; exploring opportunities for maintaining informal forms of supervision and ‘weak ties’ that could be lost in a virtual setting; and promoting trust.

Last updated on hub: 17 June 2020

COVID-19 resources

What Works Centre for Children's Social Care

The resources on this page have been created by What Works for Children’s Social Care and other organisations to provide guidance, support and inspiration for those working in children’s social care. Includes links to rapid evidence reviews, practice guides, podcasts and webinars.

Last updated on hub: 16 June 2020

COVID-19 and inequalities

Institute of Fiscal Studies

This report brings together what has emerged so far about the impact of the COVID-19 pandemic on inequalities across several key domains of life. It provides an overview of the state of inequalities before the pandemic; examines how the pandemic interacts with existing inequalities, particularly in relation to sector shutdowns, working from home and key workers, families with children, school closures, health risks and vulnerable people; and considers the implications for future inequalities. The study finds that the nature of the economic shock associated with the pandemic has interacted with many old inequalities, with young people and BAME groups being particularly affected. In addition, some ethnic minority groups have had higher death rates than the rest of the population. The report also highlights some opportunities resulting for examples from an expansion of remote working and changes in attitudes toward the welfare system, which may contribute to address and reduce some of the current inequalities.

Last updated on hub: 16 June 2020

Realising the true value of integrated care: beyond COVID-19

International Foundation for Integrated Care

Drawing on the learning from the COVID-19 pandemic, this think piece makes the case for accelerating health and care integration to realise its true value and full potential. It argues that the speed and scale of the response required by the COVID-19 pandemic has highlighted how the fragmentation in current health and care systems significantly impairs the services ability to respond effectively. Redesigning the system around integration requires collective action in a number of areas, which need to be strengthened and consolidated. These include: developing shared values and vision; focusing on population health and local context; working with people as partners in care; developing resilient communities and new alliances; increasing workforce capacity and capability; supporting system wide governance and leadership; investing on digital solutions; aligning payment systems; and pursuing transparency of progress, results and impact.

Last updated on hub: 16 June 2020

10 leaps forward: innovation in the pandemic. What we want to keep from this experience: going ‘back to better’

London South Bank University

An analysis of the findings of an online survey asking leaders and clinicians to reflect and play back in their own words the most important transformations that have happened due to COVID-19. The findings show that in a very short time healthcare services have learned to operate as a highly performing system and made significant advances. These include: staff being properly valued and supported; using 21st century tools; working with connected, visible, engaged leaders; care basics and inefficiencies have been fixed and sorted; local health systems have joined up together to get things done; staff working together as real teams; staff have stepped up and acted with professionalism and autonomy. As a result, the healthcare system is now better placed to make decisions based on needs and think pro-actively; to make mutual decisions with patients as partners; and to work in close collaboration with its community.

Last updated on hub: 16 June 2020

The impact of the coronavirus pandemic on child welfare: domestic abuse

National Society for the Prevention of Cruelty to Children

This briefing uses insight from NSPCC helpline contacts and Childline counselling sessions to highlight the impact of domestic abuse on children and young people during the coronavirus pandemic. Domestic abuse is any type of controlling, bullying, threatening or violent behaviour between people who are, or have been, in a relationship. Between 23 March and 17 May 2020 the NSPCC helpline received 1,500 contacts from adults worried about the impact of domestic abuse on children, and Childline delivered over 500 counselling sessions to children and young people who were worried about domestic abuse. The key themes of these contacts include: reduced access to support networks; and lockdown bringing domestic abuse into sharp focus – making it harder to speak out, making it more difficult to leave, drinking during lockdown, exploiting fears about the coronavirus, young people worried about other family members.

Last updated on hub: 16 June 2020

Coronavirus briefing: safeguarding guidance and information for schools

National Society for the Prevention of Cruelty to Children

This briefing summarises the latest guidance for UK schools on safeguarding during the coronavirus (COVID-19) pandemic. It pulls together key safeguarding guidance from all four UK nations on how to keep children safe during the pandemic. It answers frequently asked questions including: who has to go to school; how to monitor attendance; what happens if nominated child protection leads need to self-isolate or become ill; what schools should do about free school meals; and what happens with families who have contract arrangements or where parents are separated.

Last updated on hub: 16 June 2020

Coronavirus and loneliness, Great Britain: 3 April to 3 May 2020

The Office for National Statistics

Analysis of loneliness in Great Britain during the coronavirus (Covid-19) pandemic from the Opinions and Lifestyle Survey. Data shows that 5% of people in Great Britain (2.6 million adults) reported that they felt lonely "often" or "always" between 3 April and 3 May 2020, about the same proportion as pre-lockdown. Of those asked, 30.9% (7.4 million adults) reported their well-being had been affected through their feeling lonely in the past seven days. Working-age adults living alone were more likely to report loneliness both “often or always” and over the past seven days than the average adult; this was also the case for those in "bad" or "very bad" health, in rented accommodation, or who were either single, or divorced, separated or a former or separated civil partner. Both those feeling lonely “often or always” and in the past seven days had lower personal well-being scores including higher anxiety scores than the Great Britain average and were more likely than the average to say they were struggling to find things that help them cope during lockdown. Around 7 in 10 of those feeling lonely “often or always” “agreed” or “strongly agreed” that they had people who would be there for them, compared with 9 in 10 of the Great Britain average.

Last updated on hub: 16 June 2020

Guide to remote court hearings

Transparency Project

This short guide explains what remote court hearings are and how they will work. It answers some common queries that users may have. It is aimed at parents involved in family court cases about their children – and anyone else involved in family court cases, regardless of whether or not they have a lawyer. The document address the following questions and concerns: what is a remote hearing; what is a hybrid hearing; what will happen at the remote hearing; how to join a remote hearing; whether there are costs to join; what devices, apps or software are needed; concerns about being able to work the technology; can I have someone with me during the remote hearing; needing to speak privately with the lawyer or supporter during the hearing; what if I want a face to face hearing; what if something goes wrong; what happens after the hearing; where can I find out more.

Last updated on hub: 16 June 2020