COVID-19 resources

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Social care personal assistants (PAs) – the forgotten home care service during COVID-19

This webinar will focus on those who employ or work as PAs, their experiences, concerns and key lessons for the future.

Last updated on hub: 21 September 2020

Adult social care: Covid-19 practice guidance

Camden London Borough Council

This guidance has been developed to support adult social care practice during the Covid-19 crisis. It summarises key aspects of practice across the service and links into factsheets, learning and development sessions. The guidance includes information on Covid conversations (workflow steps and updating mosaic); new conversations; home visiting guidance; hospital practice; mental health; provider services; adult family group conference; Community Learning Disability Service; Children and Young People's Disability Service; safeguarding; deprivation of liberty safeguards; supervision guidance; support networks/resources; learning and development.

Last updated on hub: 21 September 2020

The other side of the coin: adult social care reform in a post-COVID world

County Councils Network

The purpose of this think piece is to help shape thinking around the social care green paper, to distil the experience of County Councils and identify some key principles which CCN’s member authorities believe should be taken on board by policy makers in determining the direction of future adult social care reform. These principles have been collated under four broad themes specifically designed to support policy-makers focused on getting the big picture right. The four themes encompass: 1) scope – taking full account of the wide range of adult social care services delivered by councils and ensuring reform fully considers working age adults as well as older people and hospital discharges; 2) infrastructure – considering the best ways to deliver an adult social care system which is of high quality, provides value for money, and fully engages communities; 3) resource – providing the right resources to help adult social care be commissioned effectively to meet the needs of local communities; improvement – putting in place the necessary framework to not only ensures quality but create an ongoing culture of continuous improvement which helps everyone to live their best lives for as long as possible. The report attempts to inverse traditional thinking. Rather than seeing how social care can be used to cushion a health-centric system, it asks the reader to instead see the other side of the coin – how social care can ideally reduce the need for contact with acute health services as far as possible and be seamlessly integrated into wider place-based communities as the central service which ensures every citizen is able to live their best life.

Last updated on hub: 21 September 2020

Guidance of good practice relating to social distanced and hybrid family group conferences

Fulcrum Family Services

This document is designed to provide guidance of good practice to family group conference (FGC) managers and coordinators in risk assessing whether to conduct either a social distanced or hybrid family group conference (SDFGC or HFGC) within England. An SDFGC is an FGC meeting that is held while adhering to all necessary social distancing protocols and procedures in order to lower risks of contracting or spreading Novel Coronavirus (Covid-19) among participants. An HFGC is an FGC that includes some participants who are participating virtually via technological means (e.g. video conferencing, or telephone participation), and some attending in person. The meeting will also adhere to all necessary social distancing protocols and procedures in order to lower risks of contracting or spreading Covid-19 among participants. Some information is provided in respect to the rest of the UK, but the Government information pertains mostly to England. This guidance does not provide definite answers as every service and local authority will have their own circumstances to consider including local infection rate, local guidance and organisational restrictions. However, it attempts to cover the necessary issues that need to be considered during risk assessing any SDFGC or HFGC which were known at the time of writing (29th June-17th August 2020). The situation is ever evolving, and therefore this guidance should be considered as a starting point – a service’s response to Covid-19 will likely in time also evolve beyond what has been considered thus far.

Last updated on hub: 21 September 2020

Guidance for employers on core training for redeployed workers, temporary workers and volunteers

Scottish Social Services Council

This resource provides a practical approach and guidance for care settings that may require the use of redeployed workers, the introduction of temporary workers and volunteers due to the staffing challenges facing the sector as a result of the spread of COVID-19. Expectations for employees and volunteers may differ and this resource sets out the key messages employers need to think about and what needs to be in place to promote the safe delivery of services. It includes resources available for inducting workers into different care settings and provides guidance on training and learning available to help people develop the knowledge, skills and competence to support our most vulnerable. It is recognised that services will be subject to demands which will require different approaches to how they make use of staffing and other resources. This may include deploying staff from other services and recruiting temporary workers and volunteers. The document stresses that it is important that during the COVID-19 pandemic employers continue to maintain the wellbeing and safety of people using services. It is also notes that it is advisable to continue to check national websites for the most up to date advice and information as it continues to change.

Last updated on hub: 21 September 2020

Research briefing two: disruption and renewal of social work and child protection during COVID-19 and beyond

University of Birmingham

This briefing shares some emerging findings about how COVID-19 has disrupted child protection and led children’s social care to improvise in creative ways that, if sustained post- pandemic, could renew practice and provide improved outcomes for children and families. The briefing focuses in particular on the challenges of social distancing; ways of being effective and achieving non-physical closeness to some families; hybrid practice – integrating face-to-face, digital and humane practice; the changing use of time – developing non-traditional ways of keeping in contact with families and children through various formats; doorstep and garden visits; mobile practice – e.g. going on walks with young people and sometimes parents and using parks and other open spaces near family homes to walk, play or just be together. While some such work has been enabled by conditions that are unlikely to persist – such as reduced rates of referral to assessment teams – data collected during this period yield insights that have the potential to renew policy and practice over the longer-term and provide improved outcomes for children and families.

Last updated on hub: 21 September 2020

Adult social care: our COVID-19 winter plan 2020 to 2021

Department of Health and Social Care

This policy paper sets out the key elements of national support available for the social care sector for winter 2020 to 2021, as well as the main actions to take for local authorities, NHS organisations, and social care providers, including in the voluntary and community sector. It covers four themes: preventing and controlling the spread of infection in care settings; collaboration across health and care services; supporting people who receive social care, the workforce, and carers; and supporting the system. Each section sets out the Department of Health and Social Care’s offer of national support and the department’s expectations for adult social care providers alongside published guidance. The plan applies to all settings and contexts in which people receive adult social care. This includes people’s own homes, residential care homes and nursing homes, and other community settings.

Last updated on hub: 21 September 2020

Social Care Sector COVID-19 Support Taskforce: final report, advice and recommendations

Department of Health and Social Care

Final report and recommendations of the Social Care Sector COVID-19 Support Taskforce. Eight advisory groups were established to explore specific areas of care, namely: black, Asian and minority ethnic (BAME) communities; carers; good practice, guidance and innovation; mental health and wellbeing; older people and people living with dementia; people with learning disabilities and autistic people; self-directed support; and workforce’ The report sets out the progress and learning from the first phase of the COVID-19 pandemic in informing advice and recommendations to government and the social care sector. The report also sets out the action that will need be taken to reduce the risk of transmission of COVID-19 in the sector, both for those who rely on care and support, and the social care workforce. It details how people can be enabled to live as safely as possible while maintaining contacts and activity that enhance the health and wellbeing of service users and family carers. The report and recommendations cover the key themes in the management of COVID-19 and social care, including personal protective equipment (PPE), testing, flu vaccine, workforce and carers, training, funding, evidence and guidance, communication, clinical support, movement of people between care and health settings, inspection and regulation, capacity, expertise and information, use of data and digital, and national, regional and local structures. In addition, the report looks at the Care Home Support Plan; the Adult Social Care Action Plan; managing community outbreaks and the response of social care; key themes emerging from the taskforce advisory groups; and planning for the next phase of the pandemic

Last updated on hub: 21 September 2020

Social Care Sector: Covid-19 Support Taskforce: full recommendations – including all Advisory Group recommendations

Department of Health and Social Care

This document presents the full recommendations of the Social Care Sector COVID-19 Support Taskforce and the eight advisory groups. In response to COVID-19, the taskforce was commissioned, beginning its work on 15 June 2020 and completing its work at the end of August 2020, to provide advice and recommendations to government and the social care sector. Eight advisory groups were established to explore specific areas of care, namely: black, Asian and minority ethnic (BAME) communities; carers; good practice, guidance and innovation; mental health and wellbeing; older people and people living with dementia; people with learning disabilities and autistic people; self-directed support; and workforce. In addition to the specific themes of the advisory groups, the recommendations cover the key themes in the overall management of COVID-19 and social care, including personal protective equipment (PPE), testing, flu vaccine, workforce and carers, training, funding, evidence and guidance, communication, clinical support, movement of people between care and health settings, inspection and regulation, capacity, expertise and information, use of data and digital, and national, regional and local structures; the Care Home Support Plan; the Adult Social Care Action Plan; managing community outbreaks and the response of social care; key themes emerging from the taskforce advisory groups; and planning for the next phase of the pandemic.

Last updated on hub: 21 September 2020

Social Care Sector COVID-19 Support Taskforce: BAME Communities Advisory: report and recommendations

Department of Health and Social Care

This is the report of the BAME Communities Advisory Group (AG), established to make recommendations to feed into the work of the Social Care Sector COVID -19 Support Taskforce. It includes a summary literature review and selections of findings from consultations that the AG has drawn upon to make its recommendations. Part 2, is an appendix, containing the other material that informed the work of the AG. The methodology for developing the recommendations in this report comprised: a rapid literature review (UK Civil Service, 2014) to scope overall thematic issues and appraise existing research on the employment experiences of BAME professionals; an online survey of BAME professionals and service users and carers; two virtual consultations on Zoom of BAME service users and carers and professionals, using the focus group method; and key informant interviews of leaders of social care organisations and faith groups. The report make ten recommendations, including that that people with lived experience should be at the forefront of developing social care policy and guidance that affects BAME communities; and that there should be parity between staff working in the NHS and social care in research, the design, development and delivery of programmes that support BAME staff through this and future pandemics

Last updated on hub: 21 September 2020