COVID-19 resources

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Young lives in lockdown: NYAS' survey of care-experienced children and young people during Covid-19

National Youth Advocacy Service

Findings from our survey, which reached 230 care-experienced children and young people across 55 local authorities in England and Wales, exploring how they have been coping during the lockdown. The survey found that over half of care-experienced children and young people are feeling lonelier and more anxious than they were before the pandemic. Many of the care-experienced children and young people who responded are having less contact with their social workers and personal advisers during lockdown. For every care leaver who was having more contact, four were having less. During the lockdown, one in ten children in care said they had not heard from their social worker at all.

Last updated on hub: 23 September 2020

My future, my feelings, my family: how Coronavirus is affecting young carers and young adult carers, and what they want you to do next

Carers Trust

Findings from a survey into the impact of Coronavirus on young carers aged 12 to 17 and young adult carers aged 18 to 25. With 961 responses from across the UK, the survey provides a base of evidence of how worries relating to the pandemic and increased isolation caused by the lockdown have affected the mental health and wellbeing of the UK’s young people with caring responsibilities. Specifically, the report shows that 40% of young carers and 59% of young adult carers say their mental health is worse since Coronavirus; 67% of young carers and 78% of young adult carers are more worried about the future since Coronavirus; 66% of young carers and 74% of young adult carers are feeling more stressed since Coronavirus; 69% of both young carers and young adult carers are feeling less connected to others since Coronavirus; 11% of young carers and 19.7% of young adult carers report an increase of 30 hours or more in the amount of time they spend caring per week; 58% of young carers who are caring for longer since Coronavirus are spending on average ten hours a week more on their caring responsibilities and among young adult carers the proportion is even higher at 63.6%; 7.74% of young carers and 14.94% of young adult carers who responded to the survey, said that they are now spending over 90 hours a week caring for a family member or friend.

Last updated on hub: 23 September 2020

Covid-19 Insight: issue 4

Care Quality Commission

The report explores some of the learning about good practice in infection prevention and control, and shares some of the good examples in understanding how providers have worked together to tackle COVID-19. In particular, the report looks at good practice in infection prevention and control in three key settings: acute hospital trusts; care homes; and GP surgeries. It introduces the work CQC has carried out to understand provider collaboration; some early headlines from the work; and examples of good practice. The report also updates regular data including outbreaks and staff absences in homecare services; and numbers of deaths of people detained under the Mental Health Act.

Last updated on hub: 23 September 2020

From stabilisation to innovation: the response and redesign of TEC services during Covid-19

Telecare Services Association

This report contains the findings and recommendations from a 12-week programme of outreach by the Telecare Services Association (TSA) to the technology enabled care (TEC) sector, where 92% of all alarm services were contacted. The report offers a window into the world of the technology enabled care sector and how it has provided invaluable support to the wider health and care system during the early months of the response phase of the Covid-19 crisis. It captures a number of case studies across telecare and telehealth that demonstrates how the TEC sector mobilised to improve and redesign its services overnight for the good of the vulnerable in our communities. The findings show that TEC services could support the delivery of many elements within the Government’s Covid-19 recovery programmes. The report maps the findings and recommendations to individual sections of the Government’s Rebuild Plan. Key recommendations include a phased plan of action that focuses on: stabilising existing TEC services; how to best exploit proactive TEC services to shield the most vulnerable, increase care capacity and improve operating models; and embed and assure new service and technology interventions.

Last updated on hub: 23 September 2020

How Covid-19 changed community life in the UK: a week by week archive of life during a pandemic: understanding the impact on people and communities

The Young Foundation

This report brings together finding of two projects focused on hearing directly from people to better understand the short- and long-term impact of the Covid-19 pandemic on UK communities. The insights gathered from over 600 people across the UK are organised week by week according to significant dates in the public news cycle — like the introduction of new government guidelines, the Queen’s speech or Capt. Tom Moore’s fundraiser for the NHS. The report identifies eight overarching key insights, which are: at the start of lockdown, community solidarity was on everyone’s agenda; most accepted the ‘new normal’ very quickly; as the pandemic continued, people reported missing physical touch; lockdown shifted family dynamics for better and worse; the ‘sandwich generation’ experienced unique challenges during Covid-19; lockdown took a huge toll on mental health and wellbeing; physical space had a big effect on people’s ability to cope; as time wore on, worries about the precariousness of the future grew. The report observes that Covid-19 was not ‘the great leveller’ people were initially led to believe it would be. It is now clear that Black, Asian and Minority Ethnic groups are at a much higher risk of contracting and dying from Covid-19, particularly if they come from poorer households. In addition, people living in deprived areas have experienced Covid-19 mortality rates more than double those living in less deprived areas. The report makes a number of recommendations, including taking a systems-approach to old and emerging challenges in work, housing and tech inequality; exploring ways to sustain community strength and engagement; putting well-being and mental health at the heart of all decision-making; and making space for social innovation.

Last updated on hub: 23 September 2020

Getting ready for winter with Covid-19


This document shares ideas about how support workers can, alongside those they support, get ready for the reality of a winter with restrictions due to Covid-19.

Last updated on hub: 22 September 2020

The impact of the outbreak

Professional Social Work

As the coronavirus pandemic escalated in the UK, more than a thousand social workers alerted the British Association of Social Workers (BASW) to the effect on services and communities. The survey was conducted before the UK government announced a three-week lockdown in March 2020. Key concerns raised by social workers were: the safety of or protecting people and their rights; trying to prioritise home visits and operate rotas so that face-to-face calls are limited to urgent cases only. Many respondents said they themselves were in groups at heightened risk of coronavirus or lived with someone who was. Where possible, social workers said they were trying to carry out assessments or maintain contact with people using technology. Hospital social workers reported that the crisis was hitting efforts to support people to move out of hospital. The impact on social work education is also covered. Amid the immense pressures on social work services, many social workers said they had been buoyed by the efforts of communities to come together and support each other during the crisis. When asked, what would help social workers? Practitioners across specialisms called for more leadership, guidance and advice on how to carry out their jobs.

Last updated on hub: 21 September 2020

Child protection in a pandemic

Professional Social Work

Social workers Sian Miljkovic and Emily Hill share their experiences of working with children and families during the COVID-19 outbreak. Issues highlighted include: working from home during lockdown; concerns about lack of personal protective equipment (PPE) how the pandemic has impacted on the work of a child protection social worker. One of the key issues highlighted is that the services that keep placements going, for example CAMHS and schools have closed down and means that universal support for families that social workers that are usually in place have dropped away. This raises safeguarding risks, because other professionals or services are not seeing children and families, and puts added pressure on social workers to keep up with their caseloads. Other concerns raised include that children could be at risk in their homes because they are locked up with perpetrators of violence, with parents of drug and alcohol addiction, parent with poor mental health who cannot access the support services they had before. Concerns over contact arrangements during the pandemic were also raised. The social workers interviewed suggest that the workload for social workers will be even greater after the crisis is over, particularly in relation to domestic abuse. The social workers also discuss how they are using technology as best they can to continue working with service users remotely but note that this is dependant on families having technology and being online.

Last updated on hub: 21 September 2020

Webinar recording: Social care personal assistants (PAs) – the forgotten home care service during COVID-19

This webinar focuses on those who employ or work as PAs, their experiences, concerns and key lessons for the future.

Last updated on hub: 21 September 2020

A UK survey of COVID‐19 related social support closures and their effects on older people, people with dementia, and carers

International Journal of Geriatric Psychiatry

Objectives: The aim of this national survey was to explore the impact of COVID‐19 public health measures on access to social support services and the effects of closures of services on the mental well‐being of older people and those affected by dementia. Methods: A UK‐wide online and telephone survey was conducted with older adults, people with dementia, and carers between April and May 2020.The survey captured demographic and postcode data, social support service usage before and after COVID‐19 public health measures, current quality of life, depression, and anxiety. Multiple linear regression analysis was used to explore the relationship between social support service variations and anxiety and well‐being. Results: 569 participants completed the survey (61 people with dementia, 285 unpaid carers, and 223 older adults). Paired samples t‐tests and X2‐tests showed that the mean hour of weekly social support service usage and the number of people having accessed various services was significantly reduced post COVID‐19. Multiple regression analyses showed that higher variations in social support service hours significantly predicted increased levels of anxiety in people with dementia and older adults, and lower levels of mental well‐being in unpaid carers and older adults. Conclusions: Being unable to access social support services due to COVID contributed to worse quality of life and anxiety in those affected by dementia and older adults across the UK. Social support services need to be enabled to continue providing support in adapted formats, especially in light of continued public health restrictions for the foreseeable future.

Last updated on hub: 21 September 2020