COVID-19 resources for managers and leaders

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Loneliness, social isolation and COVID-19: practical advice

Local Government Association

This briefing provides advice for Directors of Public Health and those leading the response to loneliness and social isolation issues arising from the COVID-19 pandemic. The advice highlights the importance in intervening early to tackle loneliness and social isolation to prevent more costly health and care needs from developing, as well as helping community resilience and recovery. This can only be done at the local level through partnerships, with councils playing a role, as they own most of the assets where community action could or should take place, such as parks, libraries and schools. A table summarises the main risk factors of loneliness and social isolation, including those specific to COVID-19. It then briefly sets out councils’ role in working with partners and using community assets to address and help prevent loneliness and social isolation; looks at the steps councils were taking prior to the pandemic; and the changes that may be needed as a result of COVID-19 and opportunities to embed positive changes, such as greater awareness about the impact of personal behaviours on mental wellbeing.

Last updated on hub: 21 May 2020

Public mental health and wellbeing and Covid-19

Local Government Association

This briefing provides advice for Directors of Public Health about the public mental health and wellbeing issues arising from the Covid-19 outbreak. Directors of Public Health are leading the local public mental health and wellbeing response. It includes a diagram which shows potential mental health impacts of COVID-19 across the life course. It highlights potential short term (for the duration of the epidemic), medium-term (2 year) and long-term impacts, which could result in increased demand on the NHS and local government. The briefing also outlines key principles of local responses, which include; whole system approaches, with agencies working together; interventions targeting the whole population, as well as those at risk; and building on existing programmes and initiatives that promote wellbeing.

Last updated on hub: 21 May 2020

International examples of measures to support unpaid carers during the COVID-19 pandemic

International Long-term Care Policy Network

This document provides examples of policy and practice measures that have been adopted internationally to support unpaid carers caring for someone with long-term care needs during the COVID-19 pandemic. It includes information on types of guidance issued, virtual support to facilitate social contact, emergency support in case unpaid carers can no longer provide care, financial support, including additional support during the pandemic, and responsibilities given to healthcare providers to support unpaid carers. It highlights that support in the form of technological interventions, such as helplines, online carer groups and tele-health have been newly established and/or expanded; some countries are providing emergency support structures in case the family carer becomes unable to provide care, and only one country to date has increased support for family carers during the COVID-19 pandemic. The document will be updated regularly as more information becomes available.

Last updated on hub: 21 May 2020

COVID-19 Insight: focus on adult social care

Care Quality Commission

This Insight document highlights COVID-19 related pressures facing adult social care. It reviews data on outbreaks, deaths, and the availability of Personal Protection Equipment (PPE), and looks at the impact of COVID-19 on staff wellbeing and the financial viability of adult social care services. It also outlines future areas of focus for the Care Quality Commission (CQC), including infection control both within and between services, how local systems are engaging social care organisations in the management of COVID-19, and how the care for people from different vulnerable groups is being managed through the COVID-19 crisis. The document draws on information gathered from staff and people receiving care, data collection from domiciliary care services, and conversations with providers. It is the first in a series of Insight documents on key issues affecting health and care during COVID-19.

Last updated on hub: 21 May 2020

Loneliness in the lockdown

Wales Centre for Public Policy

Loneliness and social isolation have a significant impact on public health and wellbeing. Social distancing to slow the spread of the coronavirus (Covid-19) simultaneously increases the risk of loneliness and social isolation and rules out many existing approaches to tackling them. This note examines possible approaches to tackling loneliness during the lockdown. It provides an overview of approaches to strengthening social contact, including those enabled by digital technologies; highlights lessons from previous approaches that have reduced loneliness and social isolation among groups who have long felt socially distanced, such as carers, those with physical mobility restrictions and those with mental ill-health; and suggests ways that public services in Wales and elsewhere can adapt these strategies to support communities through the pandemic.

Last updated on hub: 20 May 2020

Coronavirus (COVID-19): care home support package

Department of Health and Social Care

Outlines the Government plan to prevent and control COVID-19 in all registered care homes. It uses evidence brought together by Public Health England and draws on the insights of care providers. It includes information on infection control, a comprehensive testing programme, additional funding to local authorities and £600 million allocated to support care providers through a new adult social care infection control fund. The guidance includes an annex on what care homes can do to restrict workforce movement and minimising workforce transmission. [Published 15/05/2020. Last updated 9 July 2020].

Last updated on hub: 18 May 2020

Managing capacity and demand within inpatient and community mental health, learning disabilities and autism services for all ages

NHS England

Guidance for care providers and their teams who are planning for how best to manage their capacity across inpatient and community mental health, learning disabilities and autism services during the coronavirus (COVID-19) pandemic. It aims to support existing contingency planning for a range of resource-constrained scenarios. It outlines some principles that should be followed when responding to the pressures of COVID-19 in the mental health/learning disability and autism system and what should be considered in order to maximise capacity across services when needed. It also includes additional considerations specific to services for people with a learning disability and/or autism. The guidance will be relevant for a range of professionals, including commissioners, providers, social workers, local authorities, experts by experience and others who may be involved in pathways of care.

Last updated on hub: 14 May 2020

Legal guidance for mental health, learning disability and autism, and specialised commissioning services supporting people of all ages during the coronavirus pandemic

NHS England

This document provides advice on the impact of the coronavirus (COVID-19) on the use of the Mental Health Act and supporting systems to safeguard the legal rights of people receiving mental health, learning disabilities and specialised commissioned mental health services. It covers key issues in relation to: the Mental Health Act 1983; the Mental Capacity Act 2005; the Care Act 2014 and restraint and restrictive practice. It also includes specific considerations for specialised mental health services, learning disability and autism services, and for mental health and the criminal justice system. The guidance is for commissioners, providers, social workers, local authorities, experts by experience, clinical experts, independent chairs for Care and Education and Treatment Reviews, and others who may be involved in pathways of care. The document will be regularly updated to reflect the rapidly changing context. This is the second version of the guidance updated on 19 May 2020.

Last updated on hub: 14 May 2020

Coronavirus (COVID-19): health and wellbeing of the adult social care workforce

Department of Health and Social Care

This guidance provides advice for people working in adult social care on how they can manage their physical, mental, and financial wellbeing during the coronavirus (COVID-19) pandemic. It also provides information that employers and managers can use to help build the resilience of their team and on how they can take care of the wellbeing of staff at work, including staff who are clinically 'extremely vulnerable'. It includes links to useful resources, organisations and examples of good practice.

Last updated on hub: 12 May 2020

The PCFSW and Social Work England best practice guide for video call/contact and virtual/online home visit

Principal Children and Families Social Worker Network

Best practice guidance to support social work and social care practitioners and managers in thinking about ethical, practical, and professional aspects of video call/contact and virtual/online home visits. It includes information on: planning a call, ensuring appropriate boundaries and specific points for home visits and online child protection conferences. The guidance was developed by the Principal Children and Families Social Worker (PCFSW) Network and Social Work England and has been informed by practitioners and managers. It has been developed in relation to the Covid-19 pandemic and the period of transition out of the current lockdown and will be updated in response to changing circumstances.

Last updated on hub: 11 May 2020