COVID-19 resources for users and carers

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COVID-19 checklist for choosing a care home: 5 questions for residents, families, friends and carers to ask

National Care Forum

This short guide helps think about what individuals need to know and the questions they might ask when thinking about a choice of home during COVID-19. The pandemic means that care homes have had to learn to do things differently while continuing to provide high quality care. The questions focus on the quality of the home; the extent to which residents are able to maintain contacts with friends and family in a safe way; the testing programme; the use of personal protective equipment; and the health and hygiene measures that are in place to stop the spread of COVID-19.

Last updated on hub: 24 September 2020

Supporting you to make decisions while caring for someone living with dementia during Coronavirus (COVID19) and beyond

University College London (UCL)

This document guides carers of people living with dementia through the process of making difficult decisions during the Covid-19 pandemic whilst taking into consideration wishes and preferences of those they care for and the legal aspects of making decisions. The guide covers a number of decisions carers may need to make if the person they are caring for has or is suspected to have Covid-19. These include decisions such as how to care for them if they are unable to visit them, whether they should go to hospital if they become unwell and what it means to have a do not attempt cardiopulmonary resuscitation order. The guide also provides useful tips for carers such as the Covid-19 symptoms to watch out for which may differ to the commonly recognised symptoms, where to find help and support when making decisions and how to look after yourself as a carer. Topics covered include: thinking about any existing advance care plans; wishes and preferences; legal aspects of decision making; managing care at home; supporting someone in a care home; admitting them to hospital if they are very unwell; support for carers; and how carers can look after themselves during coronavirus and beyond.

Last updated on hub: 15 September 2020

Sharing voices in response to Covid-19

National Mental Capacity Forum

This webinar provides guidance and practical tips in relation to MCA and DoLS during Covid-19; signposts to early resources and guidance for frontline workers and carers; and provides advice on how to support the team’s wellbeing.

Last updated on hub: 15 September 2020

Coronavirus (COVID-19): guidance for people receiving direct payments

Department of Health and Social Care

Advice for people who buy care and support through a direct payment, as well as local authorities, clinical commissioning groups (CCGs) and providers who support and deliver care via direct payments during the coronavirus (COVID-19) pandemic. It includes information on the steps people employing personal assistants, or who buy care and support via direct payments, should take; and what to do if they or their personal assistant is concerned that they may have COVID-19. It also sets out what local authorities and clinical commissioning groups should do to support people who use direct payments to ensure they can continue to maintain their care and support. The guidance is accompanied by additional guidance, mostly aimed at direct payment holders, that directly responds to questions and concerns previously raised by direct payment holders, personal assistants, and charities and organisations that support them. [Published 21 April 2020. Last updated 11 September 2020].

Last updated on hub: 15 September 2020

What you need to know when visiting a care home (new guidance for COVID-19)

Healthwatch England

A breakdown of current guidance on visiting care homes during coronavirus. It addresses key aspects and questions, including: when to to visit a care home; what advice to expect; whether a test is required to be able to visit my relative; how to travel to the care home; what is likely to change when visiting a loved one; how many people can visit a care home at a time; what happens if there is an outbreak at the care home; and what happens if there is a local lockdown.

Last updated on hub: 03 September 2020

Personal assistants returning from shielding

Mark Bates Ltd

Fact sheet offering support to people who employ personal assistants with regards to their employee returning to work, following the lifting of shielding measures by the Government.

Last updated on hub: 04 August 2020

Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection

Public Health England

This guidance is intended for: people with symptoms that may be caused by coronavirus, and do not require hospital treatment, who must remain at home until they are well; and those living in households with someone who shows symptoms that may be caused by coronavirus. Also includes specific guidance for households with grandparents, parents and children living together where someone is at increased risk or has possible or confirmed coronavirus (COVID-19) infection. [First published 12 March 2020. Last updated 20 September 2020]

Last updated on hub: 22 July 2020

Delivering safe, face-to-face adult day care

Social Care Institute for Excellence

As the restrictions of COVID-19 lockdown are eased, this guide aims to support you, day care managers, social workers, commissioners and providers, to restart or continue activities.

Last updated on hub: 10 July 2020

Coronavirus (COVID-19): adult care homes visiting guidance

Scottish Government

This guidance sets out how care home visiting in Scotland may be re-introduced while minimising the risks to residents, staff and visitors. It takes a staged approach, where stage 1 – essential visits only - has been in operation throughout the COVID-19 pandemic. The guide sets out how relaxation of visiting restrictions will take place in three further stages, moving through outdoor visiting, indoor visiting by one designated person and eventually to a controlled programme of outdoor and indoor visiting. It explains what precautions will be taken to safeguard resident, visitor and staff safety. [First published July 2020; Last updated 20 October 2020]

Last updated on hub: 09 July 2020

Guidance for those under 25 who provide care for someone

Department of Health and Social Care

This guidance is for young carers and young adult carers and will also be helpful for those who provide services to support young people who provide care. It provides information and advice to help young carers understand the changes they need to make during the coronavirus (COVID-19) outbreak and signposts the help available. It builds on previously published guidance for those who provide unpaid care to friends or family and is also available as an easy read version. The content covers: definition of young carers and young adult carers; knowing how to help stop coronavirus spreading and caring for others; staying well and keeping safe on the internet; concerns about money, accessing support, food and medication; studying at home, resources to help, contact with school; how to continue to support when not living at home; and where to get further support – helplines and websites.

Last updated on hub: 07 July 2020

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