COVID-19 resources for Users and carers

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Resources to help digital enabling

National Care Forum

A series of simple practical resources – 15 crib sheets – to help care providers make the best use of digital technology for their residents and staff during the COVID-19 pandemic. The crib sheets are designed to be printed and laminated by care settings for multiple use, but they may be just as useful to help anyone in their own home, as well as carers and families and friends. The sheets are grouped into three themes, covering basic skills, connectivity and wellbeing and resilience.

Last updated on hub: 12 October 2020

Beating the Virus

Beyond Words

A short wordless story to help people understand what to do if they have Coronavirus and how to keep themselves and those who they care about safe. The story also shows how to safely help others who may be self-isolating. Supplementary text at the end of the story gives information on where people can seek help if they are unwell and signposts to other useful resources.

Last updated on hub: 12 October 2020

Coronavirus (COVID-19): information for families looking after someone with dementia

Dementia UK

Brings together advice and guidance for carers of people with dementia during the Covid-19 pandemic. Topics covered include: the ongoing challenges for people with dementia during coronavirus; questions and answers relating to the implications of coronavirus in specific settings; advice for people with dementia around face coverings; and care homes and the coronavirus outbreak.

Last updated on hub: 08 October 2020

Using direct payments during the coronavirus outbreak: the most important things to know

Department of Health and Social Care

This document sets out the seven most important things that direct payments holders, local authorities (LAs), clinical commissioning groups (CCGs), and those who provide care and support, including personal assistants, should know during the coronavirus (COVID-19) outbreak. These are: direct payments should continue as before; open communication is very important; the government expects direct payments to be used as flexibly as possible to manage any issues arising from COVID-19; all personal care assistants are considered key workers; everybody with symptoms, including unpaid carers and personal care assistants, can get a test; all direct payment holders can self-refer for testing if they’re displaying symptoms; and anybody providing direct payment holders with care and support must get the PPE they need. [Last updated 18 November 2020].

Last updated on hub: 28 September 2020

COVID-19 checklist for choosing a care home: 5 questions for residents, families, friends and carers to ask

National Care Forum

This short guide helps think about what individuals need to know and the questions they might ask when thinking about a choice of home during COVID-19. The pandemic means that care homes have had to learn to do things differently while continuing to provide high quality care. The questions focus on the quality of the home; the extent to which residents are able to maintain contacts with friends and family in a safe way; the testing programme; the use of personal protective equipment; and the health and hygiene measures that are in place to stop the spread of COVID-19.

Last updated on hub: 24 September 2020

Supporting you to make decisions while caring for someone living with dementia during Coronavirus (COVID19) and beyond

University College London (UCL)

This document guides carers of people living with dementia through the process of making difficult decisions during the Covid-19 pandemic whilst taking into consideration wishes and preferences of those they care for and the legal aspects of making decisions. The guide covers a number of decisions carers may need to make if the person they are caring for has or is suspected to have Covid-19. These include decisions such as how to care for them if they are unable to visit them, whether they should go to hospital if they become unwell and what it means to have a do not attempt cardiopulmonary resuscitation order. The guide also provides useful tips for carers such as the Covid-19 symptoms to watch out for which may differ to the commonly recognised symptoms, where to find help and support when making decisions and how to look after yourself as a carer. Topics covered include: thinking about any existing advance care plans; wishes and preferences; legal aspects of decision making; managing care at home; supporting someone in a care home; admitting them to hospital if they are very unwell; support for carers; and how carers can look after themselves during coronavirus and beyond.

Last updated on hub: 15 September 2020

Sharing voices in response to Covid-19

National Mental Capacity Forum

This webinar provides guidance and practical tips in relation to MCA and DoLS during Covid-19; signposts to early resources and guidance for frontline workers and carers; and provides advice on how to support the team’s wellbeing.

Last updated on hub: 15 September 2020

Coronavirus (COVID-19): guidance for people receiving direct payments

Department of Health and Social Care

Advice for people who buy care and support through a direct payment, as well as local authorities, clinical commissioning groups (CCGs) and providers who support and deliver care via direct payments during the coronavirus (COVID-19) pandemic. It includes information on the steps people employing personal assistants, or who buy care and support via direct payments, should take; and what to do if they or their personal assistant is concerned that they may have COVID-19. It also sets out what local authorities and clinical commissioning groups should do to support people who use direct payments to ensure they can continue to maintain their care and support. The guidance is accompanied by additional guidance, mostly aimed at direct payment holders, that directly responds to questions and concerns previously raised by direct payment holders, personal assistants, and charities and organisations that support them. [Published 21 April 2020. Last updated 11 September 2020].

Last updated on hub: 15 September 2020

What you need to know when visiting a care home (new guidance for COVID-19)

Healthwatch England

A breakdown of current guidance on visiting care homes during coronavirus. It addresses key aspects and questions, including: when to to visit a care home; what advice to expect; whether a test is required to be able to visit my relative; how to travel to the care home; what is likely to change when visiting a loved one; how many people can visit a care home at a time; what happens if there is an outbreak at the care home; and what happens if there is a local lockdown.

Last updated on hub: 03 September 2020

Personal assistants returning from shielding

Mark Bates Ltd

Fact sheet offering support to people who employ personal assistants with regards to their employee returning to work, following the lifting of shielding measures by the Government.

Last updated on hub: 04 August 2020

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