SCIE consultants and approach
SCIE’s consultancy service is underpinned by our rigorous approach to identifying what works, and how to implement it.
We will work with you to identify your needs and tailor our services to your budget, culture and deadlines.
Co-production with people who use services and carers, and collaboration with providers and commissioners lies at the heart of our services.
Our consultancy services are delivered by social care experts including SCIE staff, associates and partners. This includes people with experience of using, commissioning, planning and delivering care and support services, as well as researchers, policymakers, senior sector leaders and management consultants.
We often work in partnership with leading organisations like KPMG, NSPCC, PPL, PWC and OPM.
Lord Michael Bichard, Chair, SCIEOpen
Lord Michael Bichard joined the SCIE board as Chair in April 2013. He was founder director of the Institute for Government in 2008 and held the post until 2010. Michael was previously Chief Executive of Brent and Gloucestershire Local Authorities, Chief Executive of the Government's Benefits Agency and Permanent Secretary of the Employment Department and, subsequently, the Department for Education and Employment. Among other roles, Lord Bichard is Deputy Speaker in the House of Lords, Vice-Chair of Shakespeare's Globe Trust, a board member of the River and Rowing Museum Foundation. In January 2004, he was appointed by the Home Office to chair the Soham/Bichard Inquiry. He was Chair of the Legal Services Commission 2005–2008 and Chair of the Design Council 2006–2011. Michael received a Knighthood in 1999 and was elevated to the House of Lords in 2010. In 2015, Michael became non-executive Chairman of the National Audit Office.
Tony Hunter OBE, Chief Executive, SCIE Open
Following periods as a frontline social worker, a senior hospital social worker and a training and development officer, Tony moved to Barnsley where he ran day and domiciliary services. In 1986, Tony became Principal Officer, Research and Service Development, with Barnardo’s; then he moved to Price Waterhouse management consultants, working on a range of health and social care projects in Britain and abroad.
Tony has lead and taken part in several LGA Peer Reviews and Peer Challenge Processes.
In 1995, Tony became Director of Social Services, Housing and Public Protection with the new unitary East Riding of Yorkshire Council. In 2003, he joined Liverpool City Council to assist in the recovery of its social services functions. Tony was the President of the Association of Directors of Social Services (ADASS) for the year ending October 2005. Before joining SCIE, Tony was Chief Executive of North East Lincolnshire. Tony was educated at Doncaster Grammar School, Oxford University and for his social work qualification, at Nottingham University. He was awarded the OBE in the Queen’s Birthday Honours List in 2010, for services to social care.
Amanda Edwards, Director of Knowledge and Evidence and Deputy Chief Executive, SCIE Open
Amanda leads SCIE’s work on evidence-based practice in social care.
Amanda has been Deputy Chief Executive at SCIE since 2008 (having worked at SCIE as Head of Knowledge Services since 2002) and leads the NICE Collaborating Centre for Social Care (which SCIE hosts). Previously, she led SCIE’s work for children and families and the organisation’s knowledge transfer function, including the development of multimedia learning materials and support tools for the social care workforce.
Prior to her position at SCIE, Amanda worked extensively in central government on social care policy, including writing and implementing the Government’s Quality Strategy for Social Care for the Department of Health and conducting international research into interagency working. She also has experience as an inspector of Social Services, an Assistant Chief Social Services Officer and as a practising social worker.
She has the following qualifications, MPhil, Leicester University, 2005, PgDip Management, North East London Polytechnic, 1987, MSW and CSQW, University of Sussex, 1977, BA (Hons) History, Newnham College, Cambridge, 1974
Ewan King, Director of Business Development and Delivery, SCIEOpen
Ewan King joined SCIE in September 2014 and is responsible for ensuring the delivery of SCIE’s contracted work, attracting new commissions, and supporting co-production with people who use services and carers. Ewan was Director of Business Development and Communications at the OPM Group, an employee-owned research organisation and consultancy. A social researcher and policy analyst by background, Ewan was previously Director of the research team at OPM and led several large-scale national evaluations, policy development projects and research studies for organisations including NHS England, Communities and Local Government, Department for Education, Department of Health, CQC and numerous national charities. Before joining OPM, Ewan worked as a researcher for the Rt Hon Tessa Jowell MP. Ewan is a Trustee of the Charity Penrose, which seeks to re-integrate ex-offenders and people with mental health conditions into society, and was educated at the London School of Economics and Warwick University.
Beth Anderson, Head of Research and Information, SCIEOpen
Beth has both strategic and operational responsibility, and manages a team of 14 analysts and information specialists. She also leads the planning and delivery of guidance development work for the NICE Collaborating Centre for Social Care. In this role, she is responsible for implementing and quality assuring the Collaborating Centre’s methods, liaising with NICE, SCIE and partners to ensure that guidance is based on the best available evidence, using rigorous, transparent processes. Previously, Beth was the Interim Head of Children’s Services at SCIE.
Prior to joining SCIE in 2011, she worked for eight years in consultancy, the last six of which were spent at the Office for Public Management (OPM). Her work for OPM involved designing and leading multi-method health and local government research and evaluation programmes. She also had responsibility for business development in research. Before joining OPM, she spent two years working for a private sector business psychology consultancy.
Beth has a BSc in Psychology from Newcastle, an MSc in Health Policy, Planning and Financing from London School of Economics, and is currently working towards a PhD in Psychology from University College London.
Dave Anderson, Head of Digital Services, SCIEOpen
Dave joined SCIE in 2011. He is responsible for the management of all SCIE’s digital services, development and publishing, which include SCIE’s web presence, video production, e-learning and Social Care Online.
Dave has 30 years of experience in digital design, production and publishing, both client and supplier side. He worked for some of the UK’s first interactive design agencies, developing training and point of information services. He joined BBC Worldwide in 1994 as Executive Producer in a new multimedia publishing team, and led the development of a roster of high-profile games based on iconic brands such as Top Gear, Dr Who and Robot Wars. His team won a whole host of awards, including a BAFTA for best children’s game.
Before entering the multimedia business, Dave had worked for several years for MIND, and was keen to return to the charity sector, so SCIE was ideal place for him to bring his skills and experience.
Carmen Colomina, Practice Development Manager, SCIEOpen
Carmen joined SCIE in January 2015. Carmen has been leading in the development of material and delivery of learning and development on the Care Act. Working with customers and partners to develop bespoke programmes of support for implementation, increasing compliance around the principles of the Care Act and maximising understanding around the implications for behaviours and culture change within local authorities and wider stakeholders.
Carmen has worked extensively in process redesign, and led on the development and implementation – including business requirements capture, guidance development and training delivery – of Customer Journeys in Newham, Birmingham and Hereford (integrated journey between Health, Social Care and Mental Health). This led to increasing efficiency and coordination, reducing duplication, maximising appropriate recording and systems suitability, increasing staff level of knowledge of process and improving good practice.
Carmen embeds the skills and transfer knowledge in her approach to work and has mentored several professionals during her career and has received the ‘mentor of the year’ nomination as a health and social care mentor to an apprentice undertaking NVQ2 qualification.
Before joining SCIE, Carmen project managed the preparation for the Care Act implementation around assessment, eligibility, care planning and personalisation, including workforce development and capacity planning. Carmen led the restructure of the Care Act programme in London Borough of Newham to redefine the programme structure and their dependencies and deliverables after the Department of Health issued the final version of the guidance.
Hugh Constant, Practice Development Manager, SCIEOpen
Hugh Constant is a Practice Development Manager at the Social Care Institute for Excellence (SCIE). He has worked in social care since 1993, and has practised in residential, day care and outreach settings. He qualified as a social worker in 1997, working in the London Borough of Barnet with adults with learning disabilities, before going on to manage a learning disability social work service in the London Borough of Tower Hamlets for six years. Here, he led a major programme of change, focusing on improving practice and outcomes, and leading a successful integration with NHS colleagues.
From Tower Hamlets, Hugh joined SCIE. He led on several large projects, all focused on changing ways of working for the better in social care. He supported six local authorities across England and Northern Ireland to develop whole-family working with parents with mental health problems. He developed guidance and e-learning on assessment and eligibility, and on adult safeguarding. Hugh also worked extensively on advice and information services aimed at the general population.
Hugh left SCIE in 2013 to manage a transition social work service for Surrey County Council, working with 14–25 year-olds with learning, physical and sensory disabilities, and their family carers. Straddling children’s and adults’ services, Hugh prepared the service for the introduction both of the Children & Families Act and the Care Act. Returning to SCIE very recently, Hugh has an up-to-date awareness of the pressures of responding to the legislative changes that are coming in social care, and a track record of improving services on the frontline and as part of SCIE’s expert offer.
David Cundy, Head of Delivery, SCIE Open
David joined SCIE in 2009 as Head of Programme Management. Prior to this he worked for Sussex Partnership NHS Trust where he held roles in programme management and service redesign.
In 2012, David became Head of Delivery at SCIE and has responsibility for delivering the Department of Health work programme, business development and Care Act implementation.
David is responsible for delivering a suite of national resources for the DH, LGA, and ADASS to support the implementation of the Care Act. These include resources on assessment and eligibility, safeguarding, transitions, prevention and advocacy. He has previously delivered the Dementia Gateway for DH, which aims to provide information and guidance to those working with people with dementia. He has worked with the Pan London ADASS group on the Care Act to help them improve their policies and procedures on the Care Act.
Dr Sheila Fish, Senior Research Analyst and Head of Learning Together, SCIEOpen
Sheila’s main focus has been on developing the systems approach for case reviews, including serious case reviews (SCRs), of multi-agency safeguarding and child protection work. This has involved theoretical as well as practical collaborative development work. More recently she has been developing, and providing, a training and accreditation programme in use of the Learning Together model. Her academic background is in social anthropology with a particular focus on children and childhood. She spent several years in Indonesia working in the field of child welfare as well as conducting ethnographic fieldwork. She retains a keen research interest in the use of ethnographic methods in the field of child welfare, particularly to explore interfaces between formal knowledge and professional practice.
Pete Fleischmann, Head of Co-production, SCIEOpen
Since 2004, Pete has been Head of Co-production at SCIE. Pete leads the production of good practice materials about co-production and ensures that users and carers are at the heart of all SCIE’s work. Pete has experience of using mental health services. Pete has 20 years of experience of user involvement, participation and co-production. He has worked across a very wide range of care groups and settings in UK and Eastern Europe. In the past, Pete has worked for Revolving Doors Agency, Institute of Psychiatry, Crisis, Hamlet Trust, Soros Foundation, London School of Economics, Brent Community Health Council and Mental Health Media. Pete has an MA in Journalism from University of Westminster.
Iris Steen, Head of Marketing and Communications, SCIEOpen
Iris has been SCIE’s Head of Marketing and Communications at SCIE since 2006. Her main responsibilities include developing and delivering SCIE’s marketing and communications strategy, including stakeholder management, digital marketing, media management and market research. Iris has over 25 years' experience in the public and voluntary sector, including 13 years at senior management level. Prior to joining SCIE, she was Communications Manager for the National Treatment Agency for Substance Misuse, and has held external relations and fundraising roles at King's College Hospital, Family Housing Association, the NSPCC, RNIB and the Community Development Foundation. She has worked as a volunteer and Board member for local Age UK branches, and the homeless charity, The Simon Community.
David Teeman, Senior Research Analyst and Evaluation Manager, SCIEOpen
Working for organisations in the academic, public and charitable sectors for 18 years, David has led numerous proposals and research projects covering statutory and non-statutory provision at national and local levels. This has included national evaluations of health and drug prevention projects and, at a local level, social needs surveys, several projects related to the needs of looked after children, several Drug Action Team audits, domestic violence interventions, evaluations of CCTV, several drug and alcohol interventions and numerous projects related to education, families and children. David has also acted as a research consultant, working to develop colleagues’ and clients’ research and evaluation capacity. While specialising in qualitative research, as a result of leading numerous qualitative and quantitative (and combined methods) projects, David has amassed extensive experience across both disciplines. He has led and contributed to the development, drafting and employment of numerous quantitative and qualitative research instruments, including paper, telephone and online surveys, discussion and observation guides. He has used a range of analytical approaches and methods, such as thematic, manual and software supported qualitative analysis, coding frame development, basic frequency analysis and cross-tabulations and is able to interpret and describe factor analysis, composite outcomes, regression and multi-level modelling. David has led and conducted both rapid and systematic evidence and literature reviews, and is familiar with using a range of new media data gathering techniques, such as online interactive fora, participant journals, online surveys, computer aided interviewing and blogs.
David Archibald Open
David is an extremely experienced senior manager of Social Services, with 17 years of experience at Director level in three authorities. Having worked in seven authorities in total, in a diverse range of urban and rural settings, including areas of significant demand and deprivation, he has a strong track record of change management, performance improvement, cultural change, and effective budget management. With strong analytical skills, the ability to generate coherent improvement plans, to communicate them to others and win their support, David is also skilled at spotting and developing talent, and has extensive experience of building organisational capacity. David has a passionate commitment to building user-led services which promote independence, choice, and control. David has an excellent track record of building effective multi-agency partnerships, particularly with Health, and the voluntary and independent sectors, and in the field of safeguarding children. He has a particular interest in the integration of health and social care, the development of integrated front line services, and joined up strategic planning and commissioning. He is well regarded by politicians and partners for his effectiveness, honesty, and high levels of integrity. A strong team player, David is an effective negotiator, who handles conflict constructively. He has a strong grasp of the importance of commissioning in shaping the future, and is highly numerate, with good business acumen. David is a qualified and experienced Executive Coach and Leadership Mentor, and a DCS “Mentor Plus”. He also has significant experience as a non-executive Board member of SCIE.
Tina Coldham Open
Tina was Chair of the National Survivor User Network (2005–2011). She went on to co-chair the SCIE Partners Council (2007–2011); and is currently Chair of SCIE’s Co-Production Network and a SCIE Trustee since 2012.
From 2002 to 2010 Tina worked on many clinical governance reviews for the Commission for Health Improvement, Healthcare Commission and service reviews for the Commission for Social Care Inspectorate She was a member of the forensic investigation team into West London Mental Health NHS Trust 2008–2009. From 2003 to 2011, Tina worked for the Health and Social Care Advisory Service (HASCAS) on various mental health service reviews and many mental health homicide investigations across England.
Andrew Cozens CBEOpen
Andrew is a leading national social care and health policy analyst and improvement specialist. For the last two years Andrew has worked with SCIE as a Better Care Advisor supporting better care fund planning in local areas. He has been working independently since April 2012 and his recent commissions include work for the Local Government Association in England, the Welsh LGA, the King’s Fund, Health and Social Care Information Centre and a range of councils, voluntary and private sector organisations.
Before that, he was strategic adviser on children’s services, adult social care and the NHS for the Improvement & Development Agency for local government and the LGA from 2006-12.
He has more than 15 years’ experience as top manager in local government, ten as director of social services for Gloucestershire and Leicester City.
He is Vice President of Carers Trust and was its former chair. He is a board member of In Control and of the National Development Team for inclusion. Until recently he was a non-executive director of the National Skills Academy for Social Care.
Rose de Paeztron Open
Rose’s experience in social care over the last 20 years includes children’s and families’ and adult mental health, learning development, project management, impact measurement and service development. She has worked primarily in social care settings within the not-for-profit sector, and is passionate about supporting individuals and families to succeed and overcome the difficulties facing them.
Key roles within social care include strategic development within three national charities (Family Lives, Family Action, Rainbow Trust); regional operational management and leadership; development of family policy and practice within a range of national networks; training and development of practitioners, parents and volunteers; clinical supervision for adult counselling services; residential substance misuse practitioner.
Rose has a post-graduation qualification in Leadership in Social Care and is an outcomes champion for Charities Evaluation Services. She has worked in project management roles within the social care sector and as an individual business and personal coach. She is also a coach on both the Leaders for London programme and Children’s England’s leadership programme with London Councils for the not-for-profit sector.
Richard Jones CBE Open
Richard is a qualified social worker who has worked in senior leadership roles across local government, central government and health.
Richard was appointed Director of Social Services in St Helens in 1996 having been Assistant Director of Children's Services. In 2001, Richard moved to the role of Assistant Chief Inspector with the Social Services Inspectorate and led their work on the Climbié inquiry and worked on key national policy areas with DH colleagues. Richard was responsible for inspection and performance assessment of 22 councils across the North West.
In 2003, Richard was appointed to the role of Director of Social Services in Lancashire. The authority was in special measures following a critical external review. Richard led a major turnaround and secured the highest rating for the council over a period of four years. In 2005, Richard became Director of Community and Cultural Services as the DASS for Lancashire. Richard led ADASS work in the North West and was President of ADASS in 2010/11.
Richard was a member of the Social Work Task force and as President of ADASS launched and chaired the Think Local Act Personal sector-wide partnership and created the current approach to sector-led improvement in adult social care with DH and LGA partners.
Richard worked for NHS England as Director of one of its Area Teams for two years from 2012 to 2014 with responsibility for primary care, public health and health and justice commissioning and the assurance and development of CCGs. Richard has led work across trusts, CCGs, local government and third sector partners on creating a health and care strategy for Lancashire. He has been a member of the NHS Leadership Forum and worked on Winterbourne View and the Better Care Fund.
Sandie Keene Open
Sandie is recognised as an accomplished leader who has been President of the Association of Directors of Adult Social Services and spokesperson for Adult Social Care Services at the highest levels of local and national government. An experienced speaker at national conferences, she has frequently represented the profession on the broadcast media and contributed extensively to policy and regulatory documents, latterly spearheading the production of standards for commissioning for better outcomes and championing health and social care integration.
As a Director of Adult Social Services for over 10 years, Sandie has brought drive, passion, skill and humour to deliver multiple successful organisational and service improvements in the most challenging of financial environments. Improved performance in four local authorities has been achieved through innovative, enterprising and partnership approaches.
After retiring in November 2014, she now works for the Local Government Association to support health and social care improvement within the model of Sector-led Improvement. She is also the independent chair of the Rotherham Safeguarding Adults Board.
Hannah Miller OBE Open
Hannah Miller is a qualified social worker with a long and varied career in social services management. She was Chief Social Services Officer for Islington Council from 1994-98 before moving to Croydon Council as Director of Social Services.
With the separation of adult and children’s social care services in 2007, Hannah became the DASS and in 2008 the Executive Director Adult Services and Housing. Public Health was added to her brief in 2013. She also held the role of Deputy Chief Executive from 2008-2014.
Assignments since her retirement at the end of 2014 include the National Helping People Home Team (DoH) and Better Care Advisor ( NHSE) as well as a range of commissions for local authorities including structural review, provider engagement, outcome based commissioning and chairing safeguarding boards. She is a non-executive director of Croydon Health Services (NHS Trust) and a trustee of the charity Croydon Community Against Trafficking. Hannah was awarded an OBE in the New Year Honours list 2009 for services to the welfare of children.
Previously Executive Director and Head of Health and Social Care at OPM (2008—2015), Deborah is an expert in health and social care policy and practice, and she brings broad consulting experience covering strategy, organisational design and change management across the public sector.
Deborah specialises in the re-design of health and care systems to deliver clinically effective, efficient and patient-centred care. With a deep knowledge of NHS reforms, Deborah regularly advises clients on the implications of policy changes for organisational priorities, governance, partnerships and the quality of patient care. Currently, she is advising a local devolution pilot in London, supporting NHS, local government and voluntary sector partners to create an Accountable Care Organisation.
Deborah is equally at ease working with an organisation’s senior leaders and governing boards as with its front-line clinical staff and patients. Recent projects have involved working with clinical leaders to operationalise local commissioning strategies; building public consensus to support major acute service reconfigurations; and engaging with front-line staff to design and implement models for integrating health and social care.
Deborah is well known for her skills in ensuring service users and the public have a voice in influencing public service changes and service design, as well as a say in their own care.
Prior to joining OPM, Deborah held director roles at the Health Foundation, a grant making charity working to improve the quality of healthcare, and the Royal College of Nursing, a trade union and professional organisation. Earlier in her career, Deborah worked as a civil servant for state and federal healthcare agencies in the U.S., including a public appointment to lead the Office of Women’s Health Initiatives at the Ohio Department of Health. Deborah began her career in public administration working in health policy roles for the US Government and US Congress as a Presidential Management Fellow.
Outside of OPM, Deborah recently completed nine years as Vice Chair of Breast Cancer Care, the UK’s largest breast cancer patient charity (2006-2015). In that role she chaired the governance committee and sat on the audit and assurance committee.
Deborah holds an AB (High Honours) from Harvard University and an MSc in Public Health from University of California at Los Angeles. She is a Presidential Management Fellow - U.S. Government