SCIE media releases 2010

Dignity in Care: updated guidance includes end of life care and pain management

08 June 2010

When new staff start, they always say what their name is and ask me what I like to be called. It’s a small thing but I appreciate it.

Care service user.

People's choice about how and where they die is very important to them, and maintaining control for as long as possible is key to maintaining dignity. The Social Care Institute for Excellence (SCIE) has updated its popular Dignity in Care guide to include new information for care managers and their staff on pain management and supporting people at the end of their life.

The updated guide offers simple, practical tips for managers and frontline staff, as well as updated and expanded examples of what other services are doing to improve dignity in care. The online guide has also been restructured and redesigned to make it more user-friendly and includes new features such as simple handouts which managers can print out for their staff.

Key topics covered include

Care Services Minister, Paul Burstow, says: Dignity must be at the heart of care. Part of this is giving staff the tools and support needed to change. This new guidance offers practical advice on the day-to-day activities that can make a real difference to those being cared for.

SCIE's Director of Adult Services, David Walden, says: We all know when we have not been treated with dignity and respect. This guide provides really helpful tips and information to help care managers and staff to improve their knowledge and, more importantly, their day-to-day practice. It is based on what people who use services have said about what supports or threatens their dignity.

As well as information and practical advice for carers, the website also includes advice on countering abuse and making complaints.

Media contact

Steve Palmer | Press and Public Affairs Manager | Tel: 020 7766 7419 | Mob: 07739 458 192 | Email: