SCIE press release

New integration tool from SCIE

16 October 2013

For some time, people who use services and their carers have been calling for social care, health and other public services to be more joined-up. Organisations that provide services, along with those that commission them, along with policy-makers, now recognise the need to use integration to improve lives. However, many of those staff, working in care professions, may be daunted about where, and how, to start their journey of integration.

From today, a new virtual planner helps organisations, or multi-agency teams, which want to work together, to do so. The tool is developed by the Social Care Institute for Excellence (SCIE) and will be launched at the National Children and Adult Services Conference in Harrogate (NCAS) tonight at a SCIE reception.

"Integration: step by step" supports those professionals by throwing up a series of challenging discussion points, based on factors, identified through SCIE research, that can help or hinder integration. It includes tips, useful reading, films clips and examples of practice to support discussion.

How the step-by-step tool works

The tool gives teams and organisations a structure for their current and future practice, and it enables them to record their responses, agreements and plans. Groups can use the tool to develop processes, procedures, actions and decisions they have agreed. This can then be shared, and regularly reviewed and updated with all partners online. SCIE can arrange facilitators to help multi-agency teams to work through the tool. This is a paid for service. Submit a training and consultancy enquiry.

SCIE's Chair, Lord Bichard, who is launching the resource at NCAS, says:

Getting started on integration may seem daunting, but this tool helps as it requires partners to work together to agree objectives, processes, methods and actions. It's reliable because it's based on SCIE's research into what helps, and what hinders integration. It's free and there are several benefits for organisations using this new resource. For instance, it can lead to an open, neutral environment for discussions, which can lead to improved lives for service users.

Claire Henry MBE is Head of Programmes, Long Term Conditions and End of Life Care, NHS Improving Quality (NHS IQ). Claire says:

NHS Improving Quality welcomes the launch of this integration tool, which will make an important contribution to the Integrated Care and Support Pioneer programme. It will support the range of resources and materials being made available to help with assessment, innovation and measurement. Of particular note is the tool's focus on the positive impact of integrated care on the people who use services.

Association of Directors of Adult Social Services President Sandie Keene says:

SCIE's new resource initiative, designed to promote and enhance integrated working, will prove a valuable framework through which social care can begin its new conversation with health partners. I urge ADASS members to give it a try. As I have said in my speech to NCASC: health and social care are two agencies whose leaders must now start asking: What can we do, together, for all our citizens?

Notes to editors

SCIE's event is at Queen Suite 4, Harrogate International Centre, at 6pm on Wednesday 16 October.

SCIE can arrange facilitators to help multi-agency teams to work through the tool. This is a paid for service. Submit a training and consultancy enquiry.

SCIE strongly supports better integration between social care, health and other public services. This is a recurring theme in all our work, particularly in relation to coproduction, safeguarding, personalisation - and of course our programme on integration.

SCIE is a member of the National Collaboration for Integrated Care and Support and a signatory to Integrated Care and Support: Our Shared Commitment.

Integration: step by step is part of our offer to the integration pioneers. It complements other work being undertaken by members of the National Collaboration including the Local Government Association's planned Integration Toolkit. Integration: step by step is a practical analysis and planning tool that helps organisations and teams to tackle the factors that help or hinder integration very directly

NHS IQ staff helped to test the resource.


Media contact

Steve Palmer, Press and Public Affairs Manager, Social Care Institute for Excellence.
Tel: 020 7766 7419 | Mob: 07739 458 192 | Email: