SCIE response to NHS Long Term Plan

08 January 2019

The NHS Long Term Plan is a new plan for the NHS to improve the quality of patient care and health outcomes. It sets out how the £20.5 billion budget settlement for the NHS, announced by the Prime Minister in summer 2018, will be spent over the next 5 years.

SCIE’s Chair, Paul Burstow, who is an advisor on the forthcoming Green Paper on Social Care, says:

The NHS Long Term Plan has a welcome focus on providing personalised care across the health and care system. For people living with long-term conditions, at any age, having greater control to shape the care, treatment and support you need is key to improved outcomes and quality. NHS England admit that, whilst there have been some great pockets of practice, approaches to personalised care have been far too fragmented in the past.

Paul goes on to say:

The best way to achieve personalisation is by the NHS and others working with partners in local government and the voluntary and community sector. Personalised care and support, when provided effectively, sees people having choice and control over the way their care is planned and delivered, based on what matters most to them and their individual strengths, networks, needs and preferences.

Paul Burstow concludes:

SCIE is pleased to be contributing in a number of ways to making personalisation happen. We look forward to the Green Paper on Social Care and the continued integrated approach that puts personalised care and support at the top of the agenda to put putting people at the heart of the system.

SCIE’s work on personalisation


We are developing a framework for NHS England to help local areas evaluate their personalised care; this also involves evaluation of Integration Accelerator Sites. SCIE is working with the Department of Health and Social Care and national partners to develop ways to measure personalised integrated care, with a Logic Model.


It is also important to support staff with training in personalised care and support. Professionals working in health and care need help over assessment and support planning, along with things like the provision of care in residential or home care settings.


The best way to find out how to provide personalised care and support is to centrally involve people who use services – and carers – in the design, delivery and evaluation of services. So it is vital to enable local areas to co-produce plans, and services - and evaluate their impact.

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