SCIE receives Investors in People Silver award in recognition of ‘remarkable’ progress

By SCIE’s chair, Lord Michael Bichard

Head-shot of the author, SCIE’s chair, Lord Michael Bichard

Nothing is permanent, except change. It’s our ability to adapt and respond to change that enables us to succeed – as individuals or as organisations. The care and support sector is going through major transformation – and we at SCIE have had to review and change to meet new challenges. I am delighted to say that our efforts have been acknowledged, both by the organisations we support, and by internationally-recognised Investors in People (IiP) who recently granted us the prestigious IiP Silver Award.

Investors in People isn’t just about basic staff management. It’s about the whole approach to leading and supporting staff through change, and how we constantly seek to improve what we do.

At SCIE, we have applied the IiP framework as a key part of our organisational development to improve and sustain performance. In fact, IiP has followed us on the journey over the last three years and has seen us develop from an organisation that was at risk of losing IiP recognition, to one now gaining the Silver award. They describe our achievement as ‘truly remarkable’ with SCIE ‘going from strength to strength at a time when the sector and funding within it are unstable and unpredictable’.

SCIE is not the same organisation we were three years ago. We have diversified the improvement support we offer to include training and expert consultancy – and we have brought our staff with us on that journey. Those staff have recognised the need for change, and developed additional skills building on their social care expertise. So colleagues who once spent most of their time in front of computers writing guidance, are now out and about delivering hands-on support direct to a range of clients – from care providers and councils, to charitable trusts and the NHS. And crucially they are bringing back knowledge from those organisations which help us to update and improve the free guidance and information that we also continue to provide.

It’s all about continuing to learn. Essential to our success is ensuring that everyone at SCIE is clear about what the organisation needs to achieve, where it is going and that everyone understands their own contribution. I am so impressed by how our staff have responded to change, using their initiative to come up with new ideas to support our own improvement journey. Those ideas are also helping us to guide other organisations, through our consultancy service, on their own improvement pathway.

Of course there is still more to do. We want SCIE, and our individual members of staff, to deliver to our full potential. But the Silver recognition is more than a good start.

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