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Evaluation of the volunteering in care homes project: summary report

Author(s)

HILL Matthew

Publisher(s):

Institute for Volunteering Research

Publication year:

2016

Summary report of an evaluation of the Volunteering in Care Homes (ViCH) project, which examines the impact of volunteering on residents, staff and volunteers and also explores the implications for developing volunteering in care homes more generally. The project was piloted in fourteen care homes, which placed trained volunteers in befriending and activity-based roles. The evaluation found good subjective evidence from staff and volunteer surveys of that befriending and activity-based volunteering roles have major positive impacts for residents in care homes, especially around social and emotional wellbeing. The majority of staff surveyed also felt the involvement of volunteers has a positive impact on their job, in terms of job satisfaction, retention and levels of stress. The evaluation also looked at the cost-effectiveness of the approach. The project had high start-up costs, with a positive ongoing value ratio achieved 18 months into the project. In order to deliver positive impacts for residents and staff, the project found that volunteers need to be effectively recruited, sufficiently trained, well matched and receive substantial ongoing support and coordination. Other factors identified that need to be addressed to enable volunteer engagement to become well established across the sector, include strategic leadership, culture change, good practice learning, financial resources and regulatory incentives. (Edited publisher abstract)


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