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Connecting communities to tackle loneliness and social isolation: learning report

Author(s)

JOPLING Kate, HOWELLS Anna

Publisher(s):

Red Cross

Publication year:

2018

Summarises findings from a learning programme, looking at how connector services across the UK help reconnect people who are experiencing loneliness back to their communities. The learning events enabled detailed conversations between service providers, and provided an opportunity to share and reflect on challenges facing services. Four common challenges emerged: reaching those most in need; connecting people; knowing what interventions are out there; and measuring outcomes. While there is no easy solution to any of these, the report outlines possible approaches for overcoming these barriers, including: linking with health professionals can be helpful in reaching the most isolated people; go to everyday places such as supermarkets, libraries, pubs, taxi services; adopting an asset-based approach to working with individuals; using local knowledge and connections to find the right support for people in all their diversity; and ensuring frontline staff have access to training and support to use measurement tools effectively. (Edited publisher abstract)


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