Find prevention records by subject or service provider/commissioner name

Carers Support Service - Vale of Glamorgan

Lead service provider/commissioner


Vale of Glamorgan Council

Type of knowledge

Type of knowledge:

Project description only

Prevention service description

In terms of support for individual carers, a key piece of work has been the introduction of the carers’ emergency card. This is a credit card sized piece of plastic that denotes that the carrier is a carer and provides a number to contact in case of emergencies (24 hours per day). Ringing this number enables contingency support to be arranged. The service is run jointly with Cardiff Council using existing record management systems and out of hours arrangements, and provides carers with reassurance that the person that they look after will be cared for if anything should happen to them.

The service also provides help with carers in managing their health and wellbeing needs. For those with relatively low level needs, the service enables them to experience a range of alternative therapies such as massages and holistic treatments. These provide an immediate relief from stress but during the course of the treatment, the carer is also given practical tools that they can take away that will help them to take care of themselves, e.g. in relation to their sleep patterns, diets, and nutrition. The key is to help them to recognise the importance of looking after themselves. Where a carers needs appear to be more acute the service encourages them to seek medical advice.

Intervention/service type:

Befriending, mentoring and peer support; Information and advice; Community services; Low-level support; Carers support

Target client group(s):

Carers in Wales

Please register or login to see the full content for this record.


Prevention in social care

Prevention in social care What it means, the policy context, role for commissioners and practitioners and the evidence base.

H4All wellbeing service

H4All wellbeing service Practice example about how H4All Wellbeing Service is using the Patient Activation Measure (PAM) tool

Moving Memory

Moving Memory Practice example about how the Moving Memory Dance Theatre Company is challenging perceived notions of age and ageing.

Chatty Cafe Scheme

Chatty Cafe Scheme Practice example about how the Chatty Cafe Scheme is helping to tackle loneliness by bringing people of all ages together

Oomph! Wellness

Oomph! Wellness Practice example about how Oomph! Wellness is supporting staff to get older adults active and combat growing levels of social isolation

LAUGH research project

LAUGH research project Practice example about a research project to develop highly personalised, playful objects for people with advanced dementia


KOMP Practice example about how KOMP, designed by No Isolation is helping older people stay connected with their families
View more: News
Related SCIE content
Related external content
Visit Social Care Online, the UK’s largest database of information and research on all aspects of social care and social work.
Submit prevention service example