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Improving outcomes for carers via GP surgeries: implications for commissioners

Author(s)

OXFORD BROOKES UNIVERSITY. Institute of Public Care, CARERS BUCKS

Publisher(s):

Oxford Brookes University. Institute of Public Care

Publication year:

2017

Reports on a pilot project, funded by the Chiltern Clinical Commissioning Group, which sought to help GPs identify previously unknown carers and improve carer experience and wellbeing outcomes. The pilot offered carers a free health and wellbeing check with a carer support worker and a social prescription to access services provided by Carers Bucks where appropriate. The health and wellbeing check used the 'Carers Star' covering seven outcome areas: health, the caring role, managing at home, time for yourself, how you feel, finances, and work. A total of 203 carers attended the carer clinics. Approximately a quarter of carers were caring for someone with dementia and a quarter were caring for someone with a physical disability. Analysis of comments received by carers attending the clinic identified three key themes: carers appreciated the clinics because they felt it was rare for anyone to ‘care’ for them; carers felt listened to; and received useful information about support they did not know existed. The paper maps learning from the project against the Institute of Public Care commissioning cycle and makes recommendations for commissioners. (Edited publisher abstract)


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