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Designing digital skills interventions for older people

Author(s)

PIERCY Laurence

Publisher(s):

Good Things Foundation

Publication year:

2019

The internet and digital technologies can play a valuable role in supporting older and disabled people to improve health and wellbeing and gain easier access to health and care services. This report brings together recommendations for designing digital skills interventions for older people with care and support needs. It draws on insights from pathfinders in Sunderland and Thanet, which were funded by NHS Digital and supported by Good Things Foundation as part of the Widening Digital Participation programme. The pathfinders generated insights on small system-level changes that can embed digital inclusion in social care support and factors influencing digital inclusion within social housing schemes. The pilots also highlight the importance of engaging people at the right time when they can find relevance and value in technology. A list of useful resources are also included. (Edited publisher abstract)


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