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The Safe Haven

Lead service provider/commissioner


NHS North East Hampshire and Farnham Clinical Commissioning Group

Type of knowledge

Type of knowledge:

Project description only

Prevention service description

The Safe Haven, run in partnership by Surrey Alcohol and Drug Advisory Service (SADAS), mcch and Surrey and Borders Partnership (SBPF), operates 6pm-11pm Monday to Friday and 12.30pm-11pm at weekends and bank holidays 365 days a year. The team supporting the project consists of staff from all three partners, bringing a wide range of skills and qualifications, combining access to a range of community information on mental health and well-being with peer support promoting integration into the community.

The project was initially only funded for 3 months but is now seen as a vanguard, with similar projects being rolled out across the area. The extension of the project was built upon an early evaluation report in July 2014 which illustrated a steady increase of people accessing the project with 150 attendees in it's first month rising to 570 in 2015, users reporting heightened well-being and early reports indicated an impact on the reduction of A & E attendances. In addition the project has shown to reduce acute psychiatric admissions to local hospitals by 33%

Intervention/service type:

Befriending, mentoring and peer support; Information and advice; Community services; Low-level support

Target client group(s):

Adults with mental health problems; Vulnerable adults

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