Caerphilly County Borough Council
Caerphilly County Borough Council carers support service is an inclusive support network that seeks to improve carer outcomes and promote the caring agenda. The service has been a long standing service, however it was significantly development through the introduction of a dedicated carer’s coordinator role to oversee future developments and implementation of the Social Services and Well-being (Wales) Act 2014. This post was established in September 2016 and has resulted in the service being able to provide a wide range of support. This includes the organisation of frequent social events as well as activities during Carers’ Week and Carers’ Rights Day. The service also provides information through newsletters and mailing lists (both in print and electronically) and staff manage an online carer support group (using a closed Facebook page). The service has also worked in partnership with neighbouring local authorities and health board to establish the carers grant scheme. They have relaunched the carer’s emergency card and the ‘time out’ respite service.