Results for 'befriending schemes'
Results 1 - 10 of 32
KNAPP Martin, et al
The Coalition Government’s vision, the Big Society, includes ideas for increasing local involvement, moving the provision of services and decision-making closer to local communities. Volunteering is strongly encouraged, as is the creation of social enterprises and other organisations with charitable status which may be able to take over local services currently run by the state. Independent community organisers are also proposed as part of these new developments. This small research project aimed to investigate the economic consequences which follow from initiatives of this type. The approach taken was to use the findings from previous studies, combined with the expertise of people delivering services and shaping initiatives, to produce simple simulations. Each simulation sought to mimic the pathways that people might follow, whether through services or through ‘life events’ such as getting a job, or in terms of changes in their wellbeing. The aim was to investigate the economic impact of the community capacity-building initiative compared to what would happen in the absence of such an initiative. The study covers 3 examples of ways in which community capacity can be built: time banks; befriending; and debt and benefits advice from community navigators. It focuses on the costs of these projects and on the monetary value of some of their consequences. These calculations demonstrate that each of these community initiatives generate net economic benefits in quite a short time period.
CATTAN Mima, KIME Nicola, BAGNALL Anne-Marie
Telephone befriending schemes have long been considered an effective method to reduce loneliness among older people. This study investigated the impact of a national scheme for 40 isolated and lonely older people, involving 8 project sites in the UK. It assessed the impact of different models of telephone-based befriending services on older people's health and well-being. Findings revealed that the service helped older people to gain confidence, re-engage with the community and become socially active again. Overall, three main topics were identified: why older people valued the service; what impact it had made on their health and well-being; and what they wanted from the service. Also, nine subtopics emerged: life is worth living; gaining a sense of belonging; knowing they had a friend; a healthy mind is a healthy body; the alleviation of loneliness and anxiety; increased self-confidence; ordinary conversation; a trusted and reliable service; the future - giving something back. In conclusion, telephone befriending schemes for older people provide low-cost means for socially isolated older people to become more confident and independent and develop a sense of self-respect.
PRESTON Claire, MOORE Stephen
The drive to deliver services addressing loneliness in older people by telephone and online makes it increasingly relevant to consider how the mode of communication affects the way people interact with services and the capacity of services to meet their needs. This paper is based on the qualitative strand of a larger mixed-methods study of a national phoneline tackling loneliness in older people in the United Kingdom. The research comprised thematic analysis of four focus groups with staff and 42 semi-structured interviews with callers. It explored the associations between telephone-delivery, how individuals used the services and how the services were able to respond. To understand these associations, it was useful to identify some constituent characteristics of telephone communication in this context: namely its availability, reach and non-visual nature. This enabled various insights and comparison with other communication media. For example, the availability of the services attracted people seeking frequent emotional support but this presented challenges to staff. More positively, the ability of the services to connect disparate individuals enabled them to form different kinds of satisfying relationships. The evolution of mixed communication forms, such as internet-based voice communication and smartphone-based visual communication, makes analysis at the level of a technology's characteristics useful. Such a cross-cutting perspective can inform both the design of interventions and assessment of their suitability for different manifestations of loneliness.
Chatty Cafe Scheme
The Chatty Cafe Scheme supports cafes to designate a 'Chatter & Natter' table where customers can sit if they are happy to talk to other customers. The scheme aims to tackle loneliness by bringing people of all ages together from mums with their babies to older people.
LOCAL GOVERNMENT ASSOCIATION
Sets out a framework of interventions for tackling loneliness, which could be used to shape local areas delivery plans. There is a growing body of research showing that loneliness is a serious condition which can have a harmful effect on individuals’ physical and mental health, as well as bringing costs to public finance, particularly health and social care, and to the economy. The report argues that it is important that local areas define the nature of loneliness in their area, and who is at risk, through their JSNA, using local intelligence and national information such as that provided by the ONS and Age UK’s Loneliness heat map. The document identifies a number of services and approaches that provide the first steps in finding individuals who are experiencing loneliness and enabling them to gain support that meets their specific needs. These include: first contact schemes; door-knocking schemes, targeting people at risk; formal social care assessments; social prescribing in primary care; home from hospital or admissions avoidance schemes; information about activity to tackle loneliness available through settings such as supermarkets, one-stop-shops, pharmacies and GP surgeries. The report also considers direct interventions, which can help people maintain existing relationships and develop new ones, including: group activities such as men’s groups, lunch clubs, walking groups, book groups for people with mental health problems, choirs, and cooking groups for young parents; one-to-one approaches such as befriending schemes; psychological support, such as counselling or cognitive-behavioural therapy. Specific community approaches provide an enabling environment and include: establishing age-friendly, dementia-friendly and mental health-friendly communities; developing volunteering, including people who might not ordinarily volunteer; mobilising peer support, and intergenerational support in neighbourhoods. In addition, gateway services such as transport, technology, spatial planning and housing make it easier for communities to come together and help people build and maintain social connections.
The Guide Dogs for the Blind Association
My Guide is a sighted guiding service, started by The Guide Dogs for the Blind Association (Guide Dogs) in 2014, in which trained volunteers assist blind and partially sighted adults by helping them get out of their homes: to the shops, community events, and other activities. This was mainly out of a recognition that not everyone had the confidence or ability to undertake more formal mobility training such as with a guide dog, but nonetheless, people with sight loss who had lost confidence and become isolated still by and large want to get out and about and participate in life. My Guide was therefore envisaged either as an alternative or even a stepping stone to other forms of mobility. Ultimately it is geared towards promoting and enhancing independence and wellbeing and supports people with sight loss in achieving outcome 7 (I can get out and about) of the Seeing It My Way, the national outcomes framework for people with sight loss.
SMITH Raymond, et al
With ageing populations and greater reliance on the voluntary sector, the number of volunteer‐led peer support and befriending services for carers of people with dementia in England is set to increase. However, little is known about the experiences of the volunteers who deliver these interventions, many of whom are former carers. Using in‐depth semi‐structured interviews with 10 volunteer peer supporters and befrienders, this exploratory study investigated volunteers’ experiences of delivering the support, the types of relationships they form with carers and their perceptions of its impact upon them and on carers. Data were analysed using framework analysis. Findings showed that volunteers benefitted from their role due to the ‘two‐way’ flow of support. Experiential similarity and having common interests with carers were considered important to the development of mutually beneficial relationships. Volunteers perceived that carers gained emotional and social support, which in turn improved the carers’ coping ability. Being able to see positive changes to carers’ lives was important for volunteers to gain enjoyment and satisfaction from their role. However, volunteers also identified challenges with their role, such as dealing with carers’ emotions. Future research should investigate ways of reducing potential burden on volunteers and explore the impact of volunteering specifically on former carers of people with dementia.
PARKINSON Andy, GRIFFITHS Endaf, TRIER Eva
This study examines the social, economic and environmental conditions that enable community-based volunteering projects to reduce loneliness and isolation in older people to become successful. It also identifies barriers to volunteering approaches, and how they can be tackled. The study involved a literature review, consultation with stakeholders, and an analysis of eight case studies in Wales. Drawing on the findings, it also sets out a Theory of Change to show how programmes have the potential to reduce loneliness and social isolation and provides a framework for the future self-evaluation of programmes. The study found that schemes employ a range of approaches in order to engage and support their clients, including in-home visits, telephone befriending, and group activities. This can be influenced by funding or its ability to support the project’s aims and outcomes. Other key findings highlight the need for schemes to be able to accurately assess the social and emotional status of older people so as to deliver appropriate interventions; for schemes to target effectively to reach those most at risk. It also found that schemes adopting a participatory approach which places local people at the heart and schemes which focused on smaller geographical areas tended to be more effective. The report makes eight recommendations, which include the development of a standard method or tools for monitoring and evaluating volunteer-led schemes.
KHARICHA Kalpa, et al
Twenty-eight community dwelling people, aged 65 and over who reported being ‘lonely much of the time’ or identified as lonely from the de Jong Gierveld six-item loneliness scale in a larger study, participated in in-depth interviews, between June 2013 and May 2014. Views and experiences on seeking support from primary care and community based one-to-one and group based activities, including social and shared interest groups, were explored. Interviews were recorded and transcribed. Thematic analysis was conducted by a multidisciplinary team, including older people. Using two different measures of loneliness enabled a spectrum of loneliness experience to be explored. Two-thirds of the participants were the ‘younger old’ and all were able to leave their homes independently. Older people with characteristics of loneliness were generally knowledgeable about local social and community resources but, for the majority, community and primary care based services for their loneliness were not considered desirable or helpful at this point in their lives. However, group based activities with a shared interest were thought preferable to one-to-one support (befriending) or groups with a social focus. Descriptions of support as being for loneliness and specific to older people discouraged engagement. Older people experiencing or at risk of loneliness did not consider that primary care has a role in alleviating loneliness because it is not an illness. They thought primary care practitioners lack understanding of non-physical problems and that a good relationship was necessary to discuss sensitive issues like loneliness. For many, loneliness was a complex and private matter that they wished to manage without external support.
Summary report of an evaluation of the Volunteering in Care Homes (ViCH) project, which examines the impact of volunteering on residents, staff and volunteers and also explores the implications for developing volunteering in care homes more generally. The project was piloted in fourteen care homes, which placed trained volunteers in befriending and activity-based roles. The evaluation found good subjective evidence from staff and volunteer surveys of that befriending and activity-based volunteering roles have major positive impacts for residents in care homes, especially around social and emotional wellbeing. The majority of staff surveyed also felt the involvement of volunteers has a positive impact on their job, in terms of job satisfaction, retention and levels of stress. The evaluation also looked at the cost-effectiveness of the approach. The project had high start-up costs, with a positive ongoing value ratio achieved 18 months into the project. In order to deliver positive impacts for residents and staff, the project found that volunteers need to be effectively recruited, sufficiently trained, well matched and receive substantial ongoing support and coordination. Other factors identified that need to be addressed to enable volunteer engagement to become well established across the sector, include strategic leadership, culture change, good practice learning, financial resources and regulatory incentives.
Results 1 - 10 of 32