DAYSON Chris, BENNETT Ellen
An independent evaluation of the Rotherham Carers Resilience Service, which is delivered in partnership by Crossroads Care Rotherham, Rotherham and Doncaster Alzheimer's Society and Age UK Rotherham on behalf of NHS Rotherham Clinical Commissioning Group. The service provides information, advice and practical support to help carers of people living with dementia to care for the person with dementia at home for as long as possible. The evaluation looked at the impact of the service on carer health and well-being, the effect on patient and carer use of NHS care and resources, and views on the effectiveness of the service. It included interviews with stakeholders including five service staff, one GP, and one representative of the CCG; and questionnaires and interviews with carers using the service; and three in-depth client case studies. The evaluation reports that the service reached more than 330 carers during its first year, from February 2015 to March 2016. Successes of the service included linking carers in to other services from the statutory, voluntary and community sector; providing carers information about benefits entitlements; and access to home based support services. The service was highly valued by beneficiaries and there was evidence for improvement in key outcome measures. These included small numbers of carers reporting better general well-being, better health and improvements in their carer quality of life. There was insufficient evidence to confirm whether the service had reduced the demand for emergency care.