NGUYEN Hong-Anh, MAGGS Deena
This bibliography contains the results of a literature search on community action. The search used a wide range of search terms across a number of different sources of evidence, including health and social care databases, social sciences / social welfare, economics, public administration and relevant grey literature (including trade and mainstream press). The body of research on community action in public services covers a vast array of concepts involving and including community/user involvement and engagement; community empowerment; co-production, co-creation and collaboration in service design and delivery; how social networks and personal relationships contribute to community resilience; and the evaluation and assessment of these processes. The results of this literature search have been organised thematically to broadly reflect these issues and recent models of delivery, such as the Big Society or place-based services.
BUCKLAND Leonora, FIENNES Caroline
To investigate what may need to happen to help mental health charities make more evidence-informed decisions, this report examines how UK charities delivering mental health services currently produce, synthesise, disseminate and use evidence within their organisation. Semi-structured qualitative interviews with 12 mental health service delivery charities of varying sizes and qualitative interviews with four mental health sector experts were carried out. The project used an inclusive definition of evidence comprising: evaluation evidence, user feedback; practitioner evidence and contextual evidence (e.g., research into the prevalence or type of need). In relation to the production of evidence, the report found that mental health charities have focused primarily on producing practitioner and stakeholder evidence. Although larger charities are beginning to carry out more evaluation research, lack of resources remain a problem. It also identified little evidence produced by the charities interviewed being routinely synthesised or included in systematic reviews; weak dissemination channels; and little use of third-party evidence when making decisions. Although the number of charities interviewed was small, the report identifies some important gaps including: the need for more rigorous evaluation research about the effectiveness of charities’ interventions; the potential to make more use of existing the academic literature; and, for more evidence to be actively disseminated within the sector to enable greater learning. Recommendations to improve evidence systems are also included.
NATIONAL INSTITUTE FOR HEALTH RESEARCH. School for Social Care Research
Third sector organisations (TSOs) have historically played a significant role in the delivery of adult social care. Often seen to be associated with qualities such as strong community links, access to disadvantaged groups and innovative practice, TSOs remain a popular choice with local authority commissioners as providers of preventative services. This study explored the views of nine locally commissioned TSOs and two national organisations which provide preventative services for older people. Senior managers were interviewed about their views of the purpose of such services, how the TSO understood their impacts, and their experience of being commissioned by the public sector. The results were added to previous research with local authorities to build a picture of the local authority and third sector relationship. The research identifies positive aspects within the current arrangements, but also gaps in respect of setting and understanding of outcomes and a reliance on personal relationships within the commissioning process.