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Results for 'social care staff'

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Person-centred approaches: empowering people to live their lives and communities to enable to upgrade in prevention, wellbeing, health, care and support

SKILLS FOR HEALTH, SKILLS FOR CARE
2017

This education and training framework, commissioned by Health Education England, sets out core skills to support health and social care workforce to deliver person-centred approaches. It will help to staff communicate meaningfully, ensure they tailor the care and advice they give to suit peoples’ needs. It is applicable across services, sectors and across different types of organisations. The framework begins by describing the values, communication and relationship building skills that everyone delivering services should have to ensure consistent person-centred approaches. It arranges these into three ‘steps’: conversations to engage with people; conversations to enable and support people; and conversations with people to collaboratively manage highest complexity and significant risk. Within each step, the framework outlines behaviours which aim to illustrate what people and their carers would see in practice; learning outcomes; and short practice examples. Where appropriate, the framework encourages shared decision making and ensuring that all information is personalised, accessible and useful. The framework includes tips for delivering training and enablers for embedding a person-centred approach in organisations. The framework has been developed with the participation of health and social care experts and people who are experts by experience.

Assisted living technology and services: a learning development framework

SKILLS FOR CARE
2013

A learning and development framework to support those involved in the commissioning, design or delivery of workforce development. The framework aims to help ensure that the social care workforce has the skills and knowledge to use assisted living technology to enhance the lives of vulnerable people and their carers. Five stages provide the structure for the framework: Readiness; Customer Flow Analysis (guidance to assist the identification of work or service flow in your or your partner's organisation); Workforce Analysis (which provides guidance on how to map tasks and roles to knowledge and skills needed); Learning Design and Delivery (providing tools and resources for learning) and Checking (helping to evaluate the impact of learning). The framework also provides definitions, terminology and language that can be used by all when preparing workforce development products in the assistive living technology field.

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