Making events accessible

Choosing a venue: Flat/level access


You should – at the very least – make sure there is flat/level access from and to the:

Ensuring level access might seem obvious, but it is surprising how many venues do not have flat access. There are many access issues to look out for – from having no dropped curbs on the pavement outside the venue to having no visible alternative to a revolving door. One small step can be as much of a barrier for some people who use services as a flight of stairs can be for others.

Service users commented:

Electric wheelchairs have a lower clearance for doors etc. A one-inch lip is too hard for me. A manual wheelchair can bounce over these. I can't.

Modern buildings are less likely to expect wheelchair users to come in via a separate ‘accessible’ entrance, round by the bins like some form of social pariah.

Level access in itself can be a barrier to some disabled people. For example, a guide dog is trained to walk along a pavement and stop at a kerb edge. Drop curbs and slopes can be confusing for visually impaired people.

Another person gave this example:

I can walk but I can’t do slopes so steps, with a hand rail, are better for me.

The solution is usually to have alternative options.