Protecting adults at risk in London: Good practice resource
Situations and responses: Situation 1
A person with mental capacity to make decisions about their own safety is abused in their own home by a relative, partner, friend, neighbour, acquaintance or stranger, or neglected by a relative, partner or neighbour.
- Take any emergency action necessary.
- Discuss with the person the various options available for addressing the situation.
- Ask the person if they would like to report the matter to the police, and explain the different ways the police may be able to help.
- If the person wants it, report the incident to the police: an investigation will be carried out if a crime has been or may have been committed.
- Consider reporting the incident to the police even if the person does not want to report it, if the risk is seen to be high, if there are public interest or vital interest considerations, or if other people could be at risk from the same person.
- If this, or any other action, is taken against the wishes of the person, consider if the action taken meets the key principle of proportionality, and if the reasons should be fully explained to the person.
- Make a referral to the local authority contact point.
- Instigate an investigation and risk assessment under the procedures if this is what the person wants.
- Agree a protection plan with the adult at risk, if this is what they want.
- Discuss with the adult at risk how they want the person alleged to have caused the harm to change their behaviour.
- Conduct an additional risk assessment and assessment of need with the adult at risk, and review existing care plans.
- Review any personal budget arrangements that are in place.
- Provide the adult at risk with an advocacy service.
- Conduct a carer's assessment.
- Investigate possible breaches of tenancy agreement or environmental health regulations.
- Make contact with the local community safety team.
- Contact a solicitor regarding possible civil action.
- The relevant organisation should make a referral to the multi-agency risk assessment conference (MARAC) if there is domestic violence and the risk of harm is high.
- If the person says they do not want any action taken and there are no public interest or vital interest considerations, give them information about where they can get help if they change their mind.