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Alex is proposing to use the PCSCC to inform her change process, so she reviews the Start stage


Develop capacity and resilience

Establish authority and responsibility

Clarify the focus and set the outcomes

Map and engage stakeholders

Put people and their families at the centre

Image of person with speech bubbles

Focus, outcomes, authority, responsibility and change infrastructure. Already covered in my brief I think.

So I need to concentrate on:

  • putting people and their families at the centre
  • mapping and engaging stakeholders