After their visit, the team organises another workshop, where they feed back what they observed at the other home.
How did the workshop go? Find out from Alex.
That was much better! There are still some concerns in some quarters, but we have a vision!
We’ve worked out a set of principles regarding what people can expect from the care in the home, and some outcome statements showing what this would look like in practice.
Now we need to share the vision with the residents and their families and the staff team.