In fact, even though she thinks the model has limitations, Alex has found the exercise of creating it quite useful.
So the people who are most important don’t get a voice. That doesn’t work for me.
But this approach is quite a good way of establishing what you do need to focus on.
She makes two decisions.
- Secure funding from the Housing Association for a local advocacy group to help support the residents.
- Make sure that that a member of the night staff participates in the Acorns Change Team (ACT).