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With his required outcomes in mind, Bharat is reviewing the Start phase of the PCSCC.


Develop capacity and resilience

Establish authority and responsibility

Clarify the focus and set the outcomes

Map and engage stakeholders

Put people and their families at the centre

He needs to forge a new team out of three existing ones.

The new team needs to move the service users and their families towards relying more on their own resources and using direct payments to supplement them.

Image of person with speech bubbles

My team (the older people’s team) is strongest in meeting assessment timescales.

The physical disability team has the most people receiving direct payments.

The learning disability team are good on safeguarding.

Our new team needs to build on these strengths. And phase out any aspects that haven’t worked so well.