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How’s it all gone Denise?

Image of speech bubble

I was a bit nervous about the open space event. I was a bit worried only a few people would say anything.

But we had people talk in small groups. Some service users don’t communicate in speech but staff could support them in expressing themselves.

There were loads of comments written on the model, with people who can write supporting those who can’t.

I read them out, and that generated loads of discussion. Sure, it was by no means all positive. But that’s OK – negative comments indicate what changes are needed.

Once again I’ve amended and redrawn the model. And I or someone else from LAD will repeat this process every year.