Barriers to communication

Learning record

Date: 22 February 2019


Studied the following SCIE e-learning activity:

Barriers to communication

e-Learning series:Communication skills

Learning aims:

Following the completion of this learning object, students will have an enhanced understanding of how the following factors can inhibit, interrupt or confuse the communication between social workers and service users, carers and others:

  • time available
  • territory (environment and context)
  • role and task
  • professional identity and use of self
  • emotional, psychological and interpersonal dynamics
  • power and difference (real or assumed)
  • special communication needs

Estimated online study time: 20-30 minutes