Recording tenants at risk of abuse

Guidance for housing managers

You should:

The police can keep records on any person known to be an abuser or target for abuse and share such information with social care and housing for the purposes of protection ‘under Section 115 of the Crime and Disorder Act 1998, and the Data Protection Act 1998, provided that criteria outlined in the legislation are met’. [25]

All police forces now have IT systems in place to help identify repeat and vulnerable victims of anti-social behaviour. Research has shown that it is important to ask the right questions when people contact the police, and improvement is needed. [26] You should have systems in place to ensure that safeguarding information is recorded and shared appropriately.

Many housing providers do not have IT systems that enable them to facilitate tenant profiling. The review of ‘No Secrets’ found that some housing providers were nevertheless gathering information, saying that ‘much of the information for this has always been collected as part of housing needs assessments, and this is simply making use of the information’. [23]

Research on lessons from housing-related serious case reviews [27] suggests that a checklist applied to all tenants’ could identify those with a high number of risk factors such as, for example, care and support needs and danger of domestic violence. This would indicate those who should be the focus of preventative support and regular review.

In this section