NQSW resource - Outcome statement 2: Communication

Communication: Achieving this outcome

Here are some ways of demonstrating you have achieved this outcome:

Check how far you have met this outcome

How have you shown in your casework that you have:

  • Assessed and responded to the communication needs of individuals?
  • Identified and used different methods of communication to engage with a range of individuals, family members, carers and colleagues from other organisations?
  • Sought independent advocates, where appropriate, and worked with them to meet people’s needs?
  • Communicated effectively with people where there may be a conflict of interest or concerns about risk and safeguarding?
  • Accurately recorded people’s views, conflicts and plans for resolution, in a way that is understandable to everyone involved?

Use the Portfolio (Word file) document to record your reflection on this outcome statement.