NQSW resource - Outcome statement 6: Review

In this section:

Review: Introduction

Check outcomes of plans and agree any required changes.

Review is about evaluating progress with a focus on outcomes. This is an opportunity to address and manage any change of situation or areas of concern or conflict, and make amendments to the support plan. This process should be simple and avoid duplication or unnecessary amounts of paperwork.

Review: Key practice points

  • Individual needs are likely to change over time. Ensure that arrangements are put in place for regular reviews of support plans.
  • The Department of Health's Prioritising need in the context of Putting people first: a whole system approach to eligibility for social care - guidance on eligibility criteria for adult social care for England 2010 states that reviews should be focused on outcomes.
  • The Department of Health's Outcome-focused reviews: a practical guide identifies a set of 'outcome domains' to support local authorities to identify and measure outcomes.
  • Be flexible about the way in which reviews are carried out. Individuals should be consulted about which way works best for them to maximise their input.
  • Give people time to prepare and consult others, including independent advocates, family members and carers.
  • Include colleagues – both internal and external. Think about how they can contribute to the review.
  • The review should cover any areas of risk and safeguarding.
  • If outcomes are being met, people’s needs and levels of dependency may reduce or change over time. They may need less help and support.
  • SCIE's Fair access to care serviceds (FACS) e-learning resource explores the ‘must-dos’ of a review, as well as providing suggestions for the questions you should be asking. It includes ideas for enabling the participation of individuals and carers.
  • Where there are children or young people in the household, time should taken to address their needs as young carers. Adult carers should be offered an assessment of their own needs.

SCIE's e-learning resource on Putting personalisation into practice is an opportunity for you to work through an interactive case example, and hear first-hand from people who are using a personal budget.


We hope you will find this material helpful in your first year as a social worker. However, we recognise that this will not provide you with all the answers. You will need to discuss your practice with your supervisor, raise any ethical dilemmas and be reflective in your work. Use the Portfolio (Word file) document to record your reflection on this outcome statement.