What is social work? Emergency Duty Team

What is the video about?

This film focuses on the very rewarding, diverse but complex role of a social worker within an Emergency Duty Team. The film looks at the complexity of cases ranging from child protection to mental health assessments and decisions that need to be made in the context of each individual case to achieve best outcomes for people who use services.

Messages for practice

  1. Working with all agencies is key to achieving best outcomes for people who use social work services.
  2. The needs of people who use services are key and outcomes should reflect this.
  3. Reflective practice as well as learning from colleagues is rewarding and key to good practice

Who will find this useful?

Social workers; social work students; lecturers wanting to use it for educational purposes; anyone with an interest in social work.