Designing a neighbourhood health service

A design and governance blueprint proposing neighbourhood health centres as the core delivery model for neighbourhood health and care.

Key messages

  • the report proposes neighbourhood health centres as co-located hubs integrating diagnostics, rehabilitation and mental health support
  • centres are envisaged to operate extended hours, opening 12 hours a day, six days a week
  • workforce pooling and shared budgets are presented as mechanisms to support integrated delivery
  • community participation is positioned as central to improving equity and responsiveness
  • neighbourhood-based design is framed as a way to shift care closer to home and reduce pressure on hospitals.

Policy implications

  • neighbourhood health and care models may benefit from clear physical hubs that anchor integrated teams
  • pooled budgets and shared workforce arrangements could support more flexible service delivery
  • community involvement in governance and design may strengthen equity outcomes
  • implementation would require alignment between commissioning, estates and workforce planning.

Gaps

  • the report is advocacy-focused and not peer reviewed
  • no empirical evaluation of neighbourhood health centre models is provided
  • limited evidence on feasibility, costs or workforce capacity
  • lack of outcome data on access, experience or equity.

Commentary
This report presents a clear and ambitious vision for neighbourhood health and care centred on neighbourhood health centres. By proposing co-located hubs with extended opening hours, it emphasises accessibility, continuity and integration across physical, mental and rehabilitative care.

From a care equity perspective, the focus on shared budgets, pooled workforces and community participation and elements of co-production is significant. These design principles aim to reduce fragmentation and give communities a stronger role in shaping local services, potentially improving access for groups underserved by traditional models.

However, the report is primarily normative rather than evaluative. While it offers a coherent blueprint, there is limited evidence on how such centres would operate in practice or how they would affect inequalities across different neighbourhoods.

Overall, the report contributes to the neighbourhood health and care debate by expressing a concrete service model and governance approach. Its value within the hub lies in shaping discussion about design and equity, while highlighting the need for empirical evaluation to assess feasibility and impact.

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