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A quantitative study examining access and equity implications of evening and weekend GP hub appointments in England.
Key messages
Policy implications
Gaps
Commentary
This study highlights the importance of place in shaping access to neighbourhood health and care services. While extended GP hours hubs aim to improve access, the findings show that distance is a key determinant of use, with attendance falling sharply the further people live from the hub.
For care equity, the results suggest that extended-hours provision does not automatically improve access for all groups. Although deprivation alone did not predict uptake, geographic convenience appears to play a dominant role, potentially disadvantaging people in less well-connected areas. The findings also raise important questions about hub-based neighbourhood models. Centralising services may improve efficiency, but without complementary digital or outreach approaches, these models risk producing inequities in access.
The study also highlights evidence gaps. Limited subgroup analysis and short-term outcomes mean it remains unclear how extended-hours hubs affect different population groups over time. For neighbourhood health and care, this underlines the need to design access models that account for both geography and inequality, rather than assuming increased availability leads to equitable use.
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