This guide is for utility organisations of all sizes and in all sectors including energy, water, and communications. It offers guidance on how to increase employees’ understanding of dementia and create processes and practices to make the utilities sector more accessible to people affected by dementia.

Five test cases involving elderly people (RD, JB, JP, EP and JW) who suffered from a form of dementia were identified to enable the court to consider the question of when an application should be made to court under section 21A MCA. All five individuals were being deprived of their liberty in a care home or hospital setting under a DOLS authorisation. The court gave general guidance as to the approach that should be adopted by RPRs and IMCAs in deciding whether to issue proceedings under s.21A.

How can you help a person with dementia to make decisions now and for their future? Explore the links here to find out more about dementia and decision-making.