Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), responds to the Autumn Budget delivered yesterday, 30 October 2024.

Yesterday’s Budget was delivered against a backdrop of inflation, demographic change, rising workforce costs, increasing demand for care and tightening local authority budgets. These have all added to the existing financial pressures the social care sector faces.

Whilst the NHS was afforded significant investment, in excess of £25 billion, the social care sector is only due to receive £600 million of new grant funding. Although investment into the sector is welcome, as recognised by the Darzi Review, the sustainability of the NHS is fundamentally interconnected with that of social care. A properly functioning and adequately resourced social care sector is vital to the success of the NHS.

The increase to the weekly earnings limit for carer’s allowance is a positive step towards improving the financial security of carers, particularly women, who form the majority of those in caregiving roles. It also enables greater flexibility for carers to balance work and care responsibilities.

With the 10-Year Health Plan and the Spending Review on the horizon for the spring, the Government must work with the sector to establish a roadmap for social care reform. Comprehensive and sustainable investment in social care will not only support the NHS but is crucial to achieving long-term improvements in public services, economic growth, and fiscal sustainability.

Getting this right is of paramount importance, not just for those who draw on care and support but for the economy as well; the value of the social care sector to our economy is immense. The adult social care sector is estimated to contribute £68.1 billion to our economy annually.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Notes to editors

The Social Care Institute for Excellence (SCIE) improves the lives of people of all ages by co-producing, sharing, and supporting the use of the best available knowledge and evidence about what works in practice. We are a leading social care improvement independent charity working with organisations that support adults, families and children across the UK. We also work closely with related services such as health care and housing. We improve the quality of care and support services for adults and children by:

  • Identifying and sharing knowledge about what works and what’s new.
  • Supporting people who plan, commission, deliver and use services to put that knowledge into practice.
  • Informing, influencing and inspiring the direction of future practice and policy.

Our mission is to support best practice, shape policy and raise awareness of the importance of social care, working together. With the government’s ambition of reducing consultancy bills, SCIE can serve as the not-for-profit partner of government, working collaboratively to identify and implement improvements.

The economic value of the adult social care sector was estimated by Skills for Care in their report, ‘The state of the adult social care sector and workforce in England, 2024’.

If you have any questions regarding this submission, please do not hesitate to contact media@scie.org.uk

Today, 25 October 2024, the Care Quality Commission (CQC) has published ‘The state of health care and adult social care in England 2023/2024‘ report. The report identifies key issues facing the social care sector.

Responding to the report, Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), said:

This report further evidences the need for a more sustainable, effective, and responsive social care system – one capable of quickly meeting the needs of the vulnerable children and adults who rely on it.

We know that the supply of social care staff is not enough to meet the current demand for care and support services and that this demand will continue increasing with our ageing population and the increasing prevalence of chronic, long-term health and mental health conditions. Immediate and comprehensive reform is needed to improve the pay and working conditions of those working in care and the support available to unpaid carers.

The report reinforces a critical need for a renewed focus on equality in social care. Every individual deserves high-quality support regardless of their background or geographical location. Support is necessary for the sector to drive targeted improvements that bridge gaps in access and outcomes, for those who draw on care and support, as well as their carers.

There are continued delays in processing Deprivation of Liberty Safeguards applications. The system has needed reform for over 10 years. SCIE continues to support improvements across the sector by promoting better training, knowledge-sharing, and person-centred approaches to help those providing care meet their obligations under the Mental Capacity Act and Deprivation of Liberty Safeguards.

The budget on 30 October is the Government’s opportunity to signal its commitment to the social care sector. SCIE is here to support it to ensure any plans are future-proof, evidence-based, and moulded around the principles of fairness and equity.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Notes to editors

The Social Care Institute for Excellence has developed a support tool for the sector to examine practice and identify options for Deprivation of Liberty Safeguards authorisations (DoLS). This tool is being further developed to include a financial costings element, to aid decision-making for investment in possible digital solutions, where required. The tool and wider resources on DoLS are available here.

Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), responds to the findings of the ‘Review into the operational effectiveness of the Care Quality Commission’ published yesterday, 15 October 2024.

The independent review, led by Dr Penny Dash, highlights important areas for improvement within the Care Quality Commission (CQC) and across the wider social care sector, including the critical need to bridge gaps in policy around improvement, innovation, commissioning, and patient safety.

The review recognises the need for stronger policy in the areas of improvement and innovation. SCIE has long championed the need for evidence-based approaches to driving improvement in care delivery, focusing on ensuring that individuals receive high-quality care that is accessible to all.

It highlights that current efforts to innovate or improve care services are not operating at the scale needed to meet the challenges facing the sector. SCIE stands ready to help scale efforts and provide comprehensive resources to support providers, commissioners, and policymakers in improving care access and quality.

The review highlights significant issues related to safety issues. Safeguarding vulnerable individuals is at the heart of the social care sector and SCIE’s mission. We look forward to working with Dr Dash as part of her further two reviews on patient safety and quality.

The public needs confidence in the quality of social care services. SCIE commends the review for shedding light on these crucial issues and looks forward to collaborating with stakeholders across the sector to ensure that the necessary improvements are made. The sector needs a stronger, safer, and more innovative social care system.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), responds to the annual Skills for Care report ‘The state of the adult social care sector and workforce in England’.

The social care workforce remains in critical condition. The reprieve brought by the record level of international recruitment has been much needed but ultimately not enough to stabilise the sector, which contributes £68.1 billion annually to our economy.

Domestic recruitment and retention are still at a crisis point, with the number of British workers decreasing by around 70,000 over the last two years and the turnover rate for care workers at 41.1%.

The decrease in the number of personal assistants is a significant concern due to the crucial role they play in providing personalised support. The continued reduction could limit options for those requiring care, resulting in unmet needs. Combined with the wider workforce pressures, it highlights that people who employ personal assistants must not be left behind as part of government reform measures.

With a vacancy rate that is three times that of the wider economy, we urge the Government to take bold, decisive action to tackle the workforce’s short-term and long-term needs. This includes addressing low pay, which remains a significant issue, as well as improved employment contracts, better working conditions, career development and training opportunities.

“The roadmap described in the Skills for Care Workforce Strategy provides a springboard for action. By valuing and rewarding the care workforce, we will ensure a better future for the care system, for both the people who work in it and those who rely on it daily.”

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Today, the government has published the findings from the Darzi Review. The review, commissioned by the Secretary of State for Health and Social Care, the Rt Hon Wes Streeting MP, was led by Rt Hon Professor Lord Darzi, OM, KBE. The review has identified the challenges facing the NHS and has highlighted key areas for reform and modernisation.

In response, Kathryn Smith, Chief Executive of the Social Care Institute for Excellence, said: 

Although focused on the problems facing the NHS, the Darzi Review strengthens the case for acting on social care reform sooner rather than later. The Review lays bare the critical and long-standing issues facing both the NHS and the social care system, from service fragmentation and underfunding to inefficiencies and an ageing population. To resolve the NHS’s long waiting times and improve healthcare outcomes, we need to consider patient pathways across health and social care systems as a whole.

Lord Darzi’s analysis recognises that health and social care cannot function effectively in silos; they are inter-dependent. Enabling people of all ages, not just older people, to live independently, manage long-term conditions and relieve the pressure on finite NHS and emergency services are goals of both systems. Without a coordinated approach, people will continue to face under-met and unmet care needs, and family carers will remain overstretched.

Waiting for government action and investment on social care may prove to be a false economy. Social care must be treated as an equal partner to the NHS, and we must leverage opportunities now for upstream prevention, new models of community care and digital innovation. The NHS 10-year Plan has an important role to play in reimagining both our future national health system and social care.

This is a vital moment for the future of care in the UK—one we cannot afford to miss. We look forward to working closely with government, health and care partners as future plans for the NHS and a National Care System take shape.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Best practice guidance and information has been published by the Social Care Institute for Excellence (SCIE) to help those who commission, manage and deliver reablement services tackle key barriers that can prevent people from fully benefitting from the service.

Reablement is a time-limited, intensive intervention that helps people maintain their independence by helping them find new ways to manage their daily lives, allowing them to continue living at home for longer. Older people recently discharged from hospital are among the primary recipients of reablement services.

Research shows that people who actively participate in regaining their independence through reablement are more likely to avoid the need for ongoing care. This subsequently reduces pressure on the wider social care system and decreases the risk of hospital re-admission.     

However, despite being a core pillar of older people’s social care for almost 20 years, reablement services are still finding that people do not always understand what the intervention is and those who are referred can be reluctant to engage fully with the service. This means they do not benefit from reablement as much as they could or should.

Researchers from the University of York found that multiple factors affect whether someone engages with being reabled, such as people not understanding the difference between reablement and ‘traditional homecare’, services that refer people for reablement failing to properly prepare older people and families for the intervention, reablement staff’s skills in managing conflict and securing engagement, and inadequate time allocated to reablement visits due to service pressures.

To help overcome these barriers, the research team worked with reablement staff, older people and carers to develop a series of evidence-based and practical recommendations to support reablement services, which has now been published by SCIE as an online resource, called ‘supporting client and family engagement with reablement’.

Kathryn Smith, SCIE Chief Executive, said:

“Reablement is an important model of care that empowers people to continue living independently in their own homes for longer. It not only benefits the individual receiving the intervention, but also their loved ones, as it avoids the need to afford ongoing social care services and reduces the pressure on them to take on an unpaid carer role. More widely, it eases pressure on our overstretched and cash-strapped NHS and social care sector.

“As a society, there is a persisting misconception that we become frail and unable to look after ourselves properly as we age. The truth is that many of us now continue to live active lifestyles as we get older and value our independence. Reablement allows people to do exactly this – up to 70 per cent of people will be discharged without any ongoing care need. We must ensure that barriers are addressed to ensure more people can experience the full benefit of this service.

We are pleased to be supporting this guidance from the University of York, which highlights important challenges the social care system must address if reablement is to succeed. The practical nature of the recommendations provides a clear framework that will allow the sector to begin tackling the issue of poor engagement by users and family members in a consistent manner.”

Lead researcher, Professor Bryony Beresford, said:

“When older people and their families don’t fully engage with being reabled it has a direct impact on how successful reablement is. The reasons why this might happen can be complex, but through our research, we were able to develop recommendations that will help reablement services address these barriers.

“Our guidance has been developed in consultation with older people and reablement practitioners and is an accessible and evidence-based resource for everyone involved in the commissioning, managing and delivery of reablement. It includes practical ‘quick wins’ as well as more significant, but still realistic, changes that reablement services can implement to improve user engagement.”

The new resource includes best practice guidance and recommendations on:

  • how to refer to reablement services and staff to ensure consistency of language
  • supporting referring agencies to prepare people for reablement
  • ensuring equipment and other aids can be rapidly accessed
  • staff training, peer support and supervision
  • effective ways of working with clients and families
  • creating information leaflets and videos
  • running local public information campaigns.

The resource also calls for increased funding for reablement services so that reablement staff have adequate time to work with clients and families, and for national investment in educating the public about social care, including reablement.

The resource was developed as part of a project to understand and address user and family understanding of, and engagement with, reablement and was funded by the National Institute for Health and Care Research’s (NIHR) School for Social Care Research.

Notes to editors

The guidance on supporting client and family engagement with reablement is the culmination of a study by the University of York to improve user and family understanding of, and engagement with, reablement. Called the EAGER project, this was funded by the National Institute for Health and Care Research’s School for Social Care Research. SCIE is supporting the dissemination and promotion of the guidance as part of this project.

Read the University of York research paper:

  • Chen C, Beresford B. Factors Impacting User Engagement in Reablement: A Qualitative Study of User, Family Member and Practitioners’ Views. J Multidiscip Healthc. 2023 May 12;16:1349-1365. doi: 10.2147/JMDH.S407211. PMID: 37205000; PMCID: PMC10187647

Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), responds to the Skills for Care Workforce Strategy and the new workforce data published today.

The Workforce Strategy sets out a crucial roadmap for how to tackle both the workforce shortage and the skills shortage in social care. Better pay is only one step forward. Taken together, the strategy’s recommendations have the potential to shift the dial in how we value care work.

Not only do we need to grow the workforce to meet the rising demand for social care, but it is imperative that care workers are properly skilled and fully equipped to support people with increasingly complex needs.

Earlier this week, we learned from the Association of Directors of Adult Social Services that demand for social care continues to exceed local capacity and resources. The key driver is swifter hospital discharges of people whose complex needs require costlier care packages combining health and social care services. The Workforce Strategy acknowledges this reality and rightly sets out an ambition for care careers, skills development and professional qualifications.

We look forward to working with Skills for Care and sector partners to help deliver the strategy, but political will is also required to tackle the systemic and funding changes required for a truly fair and equitable care system.

With a government heralding workforce reform, now is the time to unlock the potential of the social care sector and create a new reality for the 1.59 million people who work in care.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), responds to the King’s Speech today.

Today was a recognition of the scale of the task at hand for the new government. Solving social care will not be an easy or quick mission, but positive steps forward were taken in acknowledging the imperative to succeed in realising this mission.

The commitment to fair pay for care workers is a hugely positive step forward in recognising the vital role they play in supporting people in need and for stabilising the social care sector. Care staff must at last be seen for what they are, a pool of highly skilled professionals.

A fair pay agreement will go a long way to tackling the urgent and longstanding workforce crisis, not least by creating greater pay parity with NHS equivalent staff. Pay is a crucial part of making people feel valued and recognised whilst giving them the assurance and security that there is a long-term career in care. But the agreement must be exactly what it says on the tin: fair. More details will be needed to clarify how the policy will be implemented, how it will be funded and who benefits.

The commitment to modernise the Mental Health Act is long overdue and will bring the legislation into the 21st century. Putting more power in the hands of people and placing them at the centre of decisions about their care is vital. With the end in sight, we now need the government to co-produce the next steps with those who draw on care and support to ensure the ambition of improved treatment becomes a reality.

We look forward to working with the government to help deliver on future plans for the social care sector.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), responds to the latest annual survey from the Association of Directors of Adult Social Services (ADASS).

This report throws down the gauntlet for the new government by setting out the scale of the task at hand. The message is clear, the social care system is severely overstretched. The combination of budget constraints and rising care complexity from discharged patients means councils are unable to meet their statutory duties. The result is unmet or under-met social care needs, especially for local people recovering from a hospital stay.

For years, the social care sector’s interdependence and value to the NHS has been underappreciated. Now is the moment for change. The Government has an opportunity to flip the script and invest in social care to save the NHS.

Expanding the social care offer through sustained investment in community rehabilitation, reablement and intermediate care will prevent the need for long-term care as well as unplanned hospital admissions. Greater availability of community prevention and early support services allows the care system both to meet growing demand and to support efforts to reduce NHS waiting lists. Getting this investment right will be transformational to the lives of millions of people.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

Kathryn Smith, Chief Executive of the Social Care Institute for Excellence (SCIE), responds to the general election results of a new Labour government, led by Sir Keir Starmer:

As the new government settles into office and begins to make good on their manifesto commitments, none are more important than securing a sustainable social care system, placing us on an equal footing with the NHS.

The scale and diversity of social care and support is immense with the value of our sector being underscored during the COVID-19 pandemic. This value must now be recognised in action. More people are requesting support, but fewer are getting the help they need. With demand increasing, local authorities do not have the money to meet it and staff numbers are not keeping pace.

We need to empower people with choice, control and independence to lead fulfilling lives. This is what we want for ourselves, our families and loved ones. But we know this does not happen everywhere.

The last Labour Prime Minister recognised that there was ‘no easy solution’ to social care’s problems. We hope that the incoming Government will grasp the nettle and put social care reform at the heart of their ambition. The sector has worked hard to come together, with consensus emerging around ideas that will change lives for the better and build strong local communities.

A social care system fit for the 21st century is in the national interest and the formidable challenges facing the social care sector cannot be a justification for inaction. The cornerstone of future policy change ought to be co-producing solutions with people with lived experience, their families and carers, as well as care providers. Only an inclusive, collaborative approach will improve the efficacy and sustainability of any policy change.

I would like to congratulate Sir Keir on his appointment to the post of Prime Minister and look forward to working with him and his government on shaping Labour’s plans for a National Care Service. We look forward to the King’s Speech which represents a real opportunity for recognition and commitment to the change our sector needs.

Kathryn Smith

Chief Executive of the Social Care Institute for Excellence (SCIE)

The final documentary by Kate Garraway about her late husband’s health challenges following his hospitalisation with COVID-19, ‘Kate Garraway: Derek’s Story’, will be shown on ITV1 on Tuesday 26 March at 9pm.

Commenting ahead of the broadcast, Kathryn Smith, Chief Executive Officer of the Social Care Institute for Excellence (SCIE), the only charity interviewed for the programme, said:

This documentary is a powerful tribute to Derek Draper and Kate also bravely throws back the curtain on the reality of caring for a person with complex needs.

Social care can be life-changing, but as Kate showed, the system can also be complicated, challenging to navigate and expensive. Sadly, we know that many families have a similar experience and can struggle to afford or provide the care that their loved ones need.


“Thousands of people, like Kate, take on a caring role for their loved one, either by choice or by need. However, the unrelenting nature of being an unpaid carer, while also juggling a full- or part-time job and raising a family, as many must do, can have a profound effect on their physical and emotional wellbeing.


“We urgently need social care reform to help transform services for the people who need them, including unpaid carers. Pay and working conditions must be addressed if we are going to recruit more social care professionals and retain our workforce, and we must ensure all unpaid carers are recognised and supported to help them continue caring for the ones they love.”

People in adult social care and unpaid carers will benefit from a £20 million boost, as the first funding allocation from the DHSC’s £42.6 million Accelerating Reform Fund. The Fund will support innovative technologies and projects across the country to boost quality and accessibility of adult social care in England.

Kathryn Smith, Chief Executive Officer of the Social Care Institute of Excellence, said:

We’re excited about the opportunities offered by the fund, which is uniquely focused on innovation in social care. Whether digital innovation or new ways to deliver support, local people who draw on care and the millions of amazing unpaid carers delivering care around the clock stand to benefit significantly from the fund.

We know that to change the future of social care, greater collaboration and innovation are urgently needed.  It’s great to see the range of projects now emerging from local authorities working in partnership all over the country.

We’re determined to support local leaders to find ways to overcome obstacles to innovation to improve lives.

The first £20 million is being allocated to 149 local authorities, covering all 42 Integrated Care Systems, which deliver adult social care services and will work with a range of partners including the NHS, care providers, voluntary and community groups. There are at least two projects per region, with one of those having a particular focus on unpaid carers.

The Social Care Institute for Excellence is providing hands-on support to local authorities to ensure participating projects benefit from expert insights, and will collect and share valuable learnings from projects across the country. Projects will be evaluated to inform future decisions on embedding models of care in the community and overcome barriers around the lack of evidence on efficacy in the future.