What to expect during assessment and care planning

A quick guide for people using adult social care services

Published September 2018

People who use social care services should be treated as individuals. Their care and support should be based on what they can already do, what they want to achieve and the help they need to live their lives in the way they want to. This guide will help people to understand what they should expect from social care staff during assessment and care planning. It covers:

• Making decisions
• Support from an advocate
• Needs assessment
• Care planning