Families that have alcohol and mental health problems: a template for partnership working

Example from practice 2: Be authoritative

All workers need to know where the authority for these instructions and requirements comes from. This is where organisational clarity supports individual behaviour. Examples include:

This is especially important when asking staff to work across agency and service boundaries, demonstrating to staff that their own agency endorses and has helped create the protocol. The team noted that not all the protocols had been developed solely, if at all by ACPCs. Some agencies noted that this had not been the most productive way forward, and instead had located it within Trusts or other agencies when it was thought that ownership by these agencies was more likely to be achieved if they led the work. The partnerships that worked were sometimes a second or third attempt.

Examples include:

Some protocols have a values statement about interface working:

All organisations within Brent will treat parents and pregnant women who use drugs and/or alcohol in the same way as any other parents who require their support and services. All organisations have a duty to safeguard and promote the welfare of children in Brent.

Guidelines for inter-agency working in the London Borough of Brent front page policy statement

East and West Surrey Health Authorities and Surrey Social Services have agreed this protocol and expect all Trusts providing Mental health services to follow it.

Surrey SSD and East and West Surrey Health Authorities Adult Mental health and Child care/protection