The participation of adult service users, including older people, in developing social care

Practice - Action points

[It’s difficult] when people [that is, professionals] all know each other but don’t introduce themselves to you so you feel left out. [It’s important that people without learning difficulties] treat you as an equal and don’t talk down to you. (Service user)

No one [without a learning difficulty] understands people with learning difficulties. People with learning difficulties understand how you feel, because they are the same as you. (Service user)