Practice development: collaborative working in social care
Appendix 1: The role of the project coordinator
SCIE collaborative projects have demonstrated that the role of the coordinator, and their approach, ability and commitment, are crucial. The person allocated this role should ideally be located outside the team with an overall responsibility for service and policy development.
The coordinator needs to gain the confidence of participants and so should be demonstrably familiar, dependable and knowledgeable. It is important that change is locally owned and determined. The coordinator must ensure progress and compliance but their role should be supportive rather than scrutinising.
- Establish a method for measuring current practice.
- Record the baseline for practice.
- Facilitate the half-day workshop with all participants, including senior managers.
- Agree aims, definitions, timescales, processes, data collection methods, roles and requirements – record and circulate to all participants.
- Assess risks and plan contingencies, including a protocol for dealing with unacceptable practice.
- Attend monthly team meetings to collect data.
- Provide feedback on data and findings.
- Facilitate discussion, and agree changes to practice or the project.
- Keep senior managers informed, and raise any difficulties at an early stage.
- Meet with advisors every two months to discuss findings and any subsequent changes in practice.
- Facilitate mid-way and final events for all teams to share information, their experience of the project and practice ideas and examples – record and circulate findings.
- Facilitate evaluation of the project.
- Decide on how to maximise benefit from the learning.