COVID-19 resources

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Performance tracker 2020: how public services have coped with coronavirus

Institute for Government

This fifth edition of the Performance Tracker brings together data series with information gathered from interviews with more than 50 people to provide a picture of how five public services – general practice, hospitals, adult social care, schools and criminal courts – have coped with coronavirus. The analysis assesses the changes introduced to manage disruption, evaluates the success of each of these changes and makes recommendations about whether they should be kept or extended beyond the pandemic. The report finds that both general practice and hospital care have been heavily disrupted by coronavirus. In response, there has been a fundamental shift in how technology is used, and major changes to funding and working practices. All organisations involved in regulating, funding and delivering social care have made major changes at speed to respond to coronavirus. Some changes have been so beneficial that they should be kept in normal times. Widespread use of the Capacity Tracker app has provided central government, local authorities, NHS trusts and providers with useful data on capacity and the government should explore whether it is possible to create a capacity tracker to track demand and capacity in homecare as well. Greater use of technology has also improved communication between local authorities, providers and the families and friends of service users – and provided real comfort to the service users themselves at an unimaginably difficult time. The report calls on the government to commission an independent review to assess how to prepare social care to make greater use of digital technology safely and effectively in the future.

Last updated on hub: 04 November 2020

Perinatal social work during the Covid-19 pandemic: reflecting on concepts of time and liminality

Qualitative Social Work

This article reflects upon the experiences of two perinatal, hospital social workers during the unprecedented time of the Covid-19 in Ireland, as discussed with their academic colleague. This encounter revealed the complexity of service delivery that emerged, when managing the needs of vulnerable clients whilst being mindful of personal safety. One of the social workers was pregnant so was conscious of possible risks to her unborn child, as well as her young family at home. The second social worker, her line manager, discusses the dilemmas associated with the management of risk when allocating staff to contexts where they would be in direct contact with Covid-19. At the core of the analysis of these situations is the notion of liminal space and the realisation that time appears to have a new meaning; what we once knew as normal no longer exists, but we have yet to reach the ‘new normal’.

Last updated on hub: 17 March 2021

Personal assistants eligible for vaccination as part of national priority group two: frontline social care workers

Local Government Association

These questions and answers document has been developed with leading organisations and individual councils working to support take-up of vaccination among frontline social care workers. To be eligible for vaccination in the national priority group two, personal assistants need to be caring for someone who is clinically extremely vulnerable to COVID-19, and/or has a defined underlying health condition leading to greater risk of disease or mortality from COVID-19, and/or is of advanced age (85+); this is set out in detail in the Standard Operating Procedure (SOP) published on 14 January 2021. Topics areas include: eligibility and the process for getting vaccinated; data sharing; employment-related questions; unpaid carers; and vaccinations for people being cared for by a PA.

Last updated on hub: 03 March 2021

Personal assistants returning from shielding

Mark Bates Ltd

Fact sheet offering support to people who employ personal assistants with regards to their employee returning to work, following the lifting of shielding measures by the Government.

Last updated on hub: 04 August 2020

Personal protective equipment (PPE): care workers delivering homecare during the Covid-19 response

Healthcare Safety Investigation Branch

This national intelligence report provides insight into a current safety risk that the Healthcare Safety Investigation Branch (HSIB) has identified, relating to the use of personal protective equipment (PPE) by care workers when visiting a patient at home. It documents how concerns raised by HSIB were responded to by Public Health England, the body responsible for the development of guidelines for the appropriate use of PPE. The report finds that there are multiple Covid-19 guidelines for different care sectors. PPE guidelines should be used in conjunction with other guidelines, such as infection control guidelines, so that care providers can develop protocols for care delivery. This is challenging when guidelines are updated, or new guidelines are issued and there is a risk that guidance may be missed. The report argues that there is an opportunity to introduce a document management system for guidelines to ensure that the latest information is available. This would involve the design of a usable navigation system so that all related guidelines relevant to a particular care sector are visible and can be checked for completeness.

Last updated on hub: 01 September 2020

Personal protective equipment (PPE): resource for care workers delivering domiciliary care during sustained COVID-19 transmission in England

Public Health England

Guidance for those working in domiciliary care providing information on the use of personal protective equipment (PPE) during sustained coronavirus (COVID-19) transmission in England. It explains how PPE guidance applies to the homecare (domiciliary care) setting and is drawn from full infection prevention and control (IPC) and PPE guidance. The guidance is primarily for care workers and providers delivering care in visiting homecare, extra care housing and live-in homecare settings. [Published 27 April 2020; Last updated 5 July 2021]

Last updated on hub: 20 April 2021

Personal protective equipment (PPE): resource for care workers delivering homecare (domiciliary care) during sustained COVID-19 transmission in the UK

Public Health England

Guidance for those working in domiciliary care providing information on the use of personal protective equipment (PPE) during sustained coronavirus (COVID-19) transmission in the UK. It explains how PPE guidance applies to the homecare (domiciliary care) setting and is drawn from full infection prevention and control (IPC) and PPE guidance. The guidance is primarily for care workers and providers delivering care in visiting homecare, extra care housing and live-in homecare settings. [Published 27/04/202. Last updated 18/05/2021]

Last updated on hub: 28 April 2020

Personal protective equipment (PPE): resource for care workers working in care homes during sustained COVID-19 transmission in England

Public Health England

This guidance provides advice for care workers working in care homes on the use of personal protective equipment (PPE) during the period of sustained transmission of the coronavirus (COVID-19). The guidance is also relevant for those providing residential supported living. This resource, which has been designed to be accessible to both care workers and providers, has four sections containing: recommendations on the use of PPE for a range of relevant contexts; explanation concerning recommendations and frequently asked questions; specialist advice relating to care for people with learning disabilities and/or autism; and case scenarios designed to illustrate appropriate use of PPE in practice. It should be read in conjunction with the full infection prevention and control (IPC) and PPE government guidance. [Published 17 April 2020; Last updated 18 May 2021]

Last updated on hub: 23 June 2020

Personalisation and pandemic: an unforeseen collision course?

Disability and Society

The outbreak of a pandemic provokes fear and risk of ill health for all individuals, however, these events pose even more of a threat to people with disability who often have poorer health outcomes because of underlying conditions, have difficulties in accessing health and other services, and typically fare worse once they are in the healthcare system. The growth of personalisation schemes in disability internationally is now exacerbating those risks and could lead to high morbidity and mortality if swift action is not taken.

Last updated on hub: 14 August 2020

Person-centred care during the COVID-19 pandemic: what matters to you

Scottish Social Services Council

A brief guide for social service workers supporting people at home or in a care home, to be used alongside local policies and procedures. It provides a summary of what being person-centred can mean in practice, tips on how to strengthen the relationship with those you support through good conversations and how this rights-based approach is supported by the Health and Social Care Standards and the SSSC’s Codes of Practice. There are links to further resources should you wish to follow these up.

Last updated on hub: 18 September 2020

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