COVID-19 resources

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State of the sector 2020: how charities have reacted to COVID-19


This report uses interviews, focus groups and an online survey of the sector to paint a detailed picture of how Covid-19 is changing charities and what this means for the future. The report describes the challenges charities say they faced due to Covid-19: pre-crisis needs have increased and intensified; the pandemic itself is creating new needs; delivering services is more difficult; lockdowns and social distancing regulations have led to a brief respite in need; it is getting tougher to secure funding; rapid change makes it hard to deliver on funding requirements; growing needs, changing working practices, furlough, redundancies, and stretched funding are taking their toll on well-being among some charities’ staff; important activities are being stripped back to meet emergency demand; user involvement best practice is falling away. The report highlights three broad streams of possible response to the pandemic. Generally, charities either: broadened the range of activities they do; offered the same activities; or delivered a narrower range of activities. The report also finds that very few charities had the capacity to think about the impact of these shifts on their beneficiaries or themselves – although, many have seen the crisis as an opportunity to take stock and reset, refocusing their activities on the ‘core’ of what they feel they should be doing. Critically, charities said that they believed a big barrier to increasing their impact was the lack of recognition from government, funders, and society at large.

Last updated on hub: 30 November 2020

Statutory neglect and care in a pandemic

International Social Work

Much has been written about the prevalence of COVID-19 infections in care homes in Europe and North America, with claims that the high mortality rate has been worsened by the policy decisions taken by governments. This essay argues that the concept of statutory neglect is a useful framework for understanding situations where neglect results from law or policy rather than the lack of action by an individual caregiver.

Last updated on hub: 17 September 2020

Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection

Public Health England

This guidance is intended for: people with symptoms that may be caused by coronavirus, and do not require hospital treatment, who must remain at home until they are well; and those living in households with someone who shows symptoms that may be caused by coronavirus. Also includes specific guidance for households with grandparents, parents and children living together where someone is at increased risk or has possible or confirmed coronavirus (COVID-19) infection. [First published 12 March 2020. Last updated 20 September 2020]

Last updated on hub: 22 July 2020

Staying afloat in a crisis: families on low incomes in the pandemic

Joseph Rowntree Foundation

This report provides a unique insight into the lives of 14 low-income families, exploring how they coped with the first six months of the coronavirus storm. The pandemic brought fresh challenges to low-income families and intensified the pressure they were already under. Holding onto work and a series of temporary lifelines helped some families to weather the storm. But the additional stresses of the pandemic threatened those in already precarious situations. The report reveals that families on low incomes who were already facing constraints and instability at the start of 2020 were more vulnerable to the impacts of the pandemic, with fewer resources to fall back on. Lone parents face extra pressures, depending on one income, and balancing work with childcare alone. During the pandemic, the impact of reduced earnings and extra costs was greater without the backup of a partner, and they could also receive less support from an ex-partner whose situation changed. The digital divide has become even more salient during the pandemic. This affected children who were home-learning without suitable equipment or adequate online access, as well as access to online services and support for parents if they were not confident internet users.

Last updated on hub: 15 March 2021

Staying apart to stay safe: the impact of visit restrictions on long-term care and assisted living survey

Office of the Seniors Advocate

Findings of a five-week survey about the impact of COVID-19 related visitor restrictions at long-term care and assisted living homes. The survey, answered by residents, their family members and the general public, had over 13,000 valid responses. The analysis suggests that most family members and residents support some visit restrictions during the pandemic, although they believe visits should be more frequent and that at least one more visitor for each resident should be permitted. Key findings include: before the pandemic, 55% of families were visiting long-term care and assisted living residents for an hour or more several times per week and even daily; most family members were not aware of the possibility of essential visits during the first four months of visit restrictions, and almost half of the people who did apply for an essential visit were refused; under the current visitation policy, the majority of visits are only once a week or less, and half the visits in long-term care are 30 minutes or less; 30% of current visits are outside only; currently, 65% of visits are observed by staff for some or all of the time; only 21% of visits are in the privacy of the resident’s room (75% of long-term care residents and almost 100% of assisted living residents live in private rooms); 70% of visitors are not allowed to touch their loved one; most visitors are washing their hands, wearing a mask, having their temperature checked, and answering health questions prior to each visit.

Last updated on hub: 11 November 2020

Staying connected during COVID-19: family engagement with adults with developmental disabilities in supported accommodation

Research in Developmental Disabilities

Background: Enduring family engagement and informal support is crucial to the health and well-being of adults with developmental disabilities (DD) residing in supported accommodation. The COVID-19 pandemic and restrictive measures enforced in residential settings have resulted in changes in daily routine and modified the ways families can interact with and provide support to residents. Yet, the impact of these changes has not been empirically explored. Aim: Explore how family caregivers have interacted with and supported their relatives with DD residing in supported accommodation during the pandemic. Methods: Changes in frequencies of communication modes and types of informal support were measured through a cross‐sectional and anonymous online survey which completed by 108 family caregivers of adults with DD. Results: Most family caregivers adopted remote communication technologies; however, these were not perceived to be effective in filling the gap created by reduced face-to-face contact. While families were able to provide emotional support and advocacy using digital technologies, they were limited in their ability to provide significant social support. Conclusions: Findings may help key stakeholders develop and implement novel strategies and policies to accommodate the changing circumstances and to ensure continuity of family engagement and informal support in the context of COVID-19.

Last updated on hub: 04 February 2021

Staying mentally well this winter

Department of Health and Social Care

This plan sets out the steps that government is taking in the immediate term to help mitigate the impacts of the pandemic on people’s mental health and wellbeing this winter. It outlines the key resources being provided to look after mental wellbeing, government plans to empower everyone to look after their wellbeing and strengthen the support available for those struggling in communities, commitments to ensure services are there to support those who need it, and the packages available to help keep our frontline workers well.

Last updated on hub: 03 December 2020

Staying mentally well: winter plan 2020 to 2021

Department of Health and Social Care

This plan sets out the steps that government is taking in the immediate term to support people’s mental health and wellbeing during the second wave of the coronavirus and winter months ahead. It outlines the key resources being provided to look after mental wellbeing, the government’s plans to strengthen the support available for those struggling in communities, commitments to ensure services are there to support those who need it, and the packages available to help keep our frontline workers well.

Last updated on hub: 24 November 2020

Staying safe during COVID-19: a guide for victims and survivors of domestic abuse


Guide for staying safe during COVID-19 for victims and survivors produced by the charity SaveLives.

Last updated on hub: 04 June 2020

Staying safe during COVID-19: guidance for practitioners working with those who harm


Guidance to help practitioners working with perpetrators of domestic violence during the COVID-19 crisis. The document explores: how to ensure clients get support from family and friends; self-care; general safety planning; structured strategy to help clients de-escalate situations before they become violent or abusive; and supporting support workers.

Last updated on hub: 30 June 2020

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