COVID-19 resources

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Social work’s role during and after the pandemic: keeping vigilant and hopeful on human rights

International Social Work

Editorial for this issue. COVID-19 has taken the world by storm, capturing attention and action in unprecedented ways. It has highlighted global inequalities and the political disjunctures between popularism and public health advice. The editorial suggests that social workers around the world are having to enter this storm to serve their communities and that ethical dilemmas abound as systems struggle to cope and access to resources tightens. Introduces the articles in this issue, where one paper provide insight into context of COVID-19 for social work (Truell, R.) and another considers globalisation and social work education (Flynn, S.).

Last updated on hub: 16 July 2020

Liverpool City Council: sustaining intergenerational initiatives

Liverpool City Council

Practice example about how the Inter-generational Sustainable Skills Exchange funded by Liverpool City Council has continued to operate during the COVID-19 pandemic. The service brings together socially isolated older adults and allow them to teach their life skills to parents and children in their community. Also covers some of the key challenges and learning points to date.

Last updated on hub: 16 July 2020

Time to be radical? The view from system leaders on the future of ‘system by default’

NHS Confederation

Summarises the results of a poll of system leaders to assess which direction of travel integrated care systems (ICSs) would like to see, as they begin to look beyond the emergency response to COVID-19 and towards a coherent future vision for system by default. In total, 40 responded to the poll, representing approximately half of all STP and ICS leaders and chairs nationwide. Findings indicate that since the outbreak of the pandemic there has been a growing appetite among system leaders for significant strengthening of system working, with an increasing number favouring a move away from the current ‘voluntary partnerships’ approach in favour of more formalised working arrangements. The vast majority of leaders agreed that ICSs should be driven from place-based working, with only a limited number of strategic issues dealt with at system level. Almost two thirds (63 per cent) were supportive of some form of statutory integration between health care and social care, but 17 per cent disagreed and 20 per cent of respondents were undecided. While leaders view joint working between the NHS and local government as central to the work of ICSs, it would seem that more discussion is needed about putting this on a statutory basis.

Last updated on hub: 16 July 2020

Preparing for a challenging winter 2020/21

Academy of Medical Sciences

This report considers a worst-case scenario for winter 2020/21 – a likely mix of COVID-19, bad seasonal influenza and cold weather; what this would mean for deaths, NHS capacity and social care; and the actions that would enable the health and social care system to better cope in the face of new winter pressures resulting from the pandemic. The need for health and social care undergoes large seasonal fluctuations, peaking in the winter, with the NHS and social care systems typically operating at maximal capacity in the winter months. The report identifies four additional challenges that have great potential to exacerbate winter 2020/21 pressures on the health and social care system, by increasing demand on usual care as well as limiting surge capacity: a large resurgence of COVID-19 nationally, with local or regional epidemics; disruption of the health and social care systems due to reconfigurations to respond to and reduce transmission of COVID-19; a backlog of non-COVID-19 care; and a possible influenza epidemic that will add pressure. The paper argues that there is a need for urgent preparation to mitigate the risks of a particularly challenging winter 2020/21, including: minimising community SARS-CoV-2 transmission and impact; organising health and social care settings to maximise infection control and ensure that COVID-19 and routine care can take place in parallel; improving public health surveillance for COVID-19, influenza and other winter diseases; and minimising influenza transmission and impact, including by maximising the uptake of influenza vaccination by health and social care workers. Includes a ‘Peoples perspective’ report in appendix, written by patients and carers, that calls for the actions to be developed through engagement with patients, carers and the public to ensure services, guidelines and communications work for people, rather than focusing plans on individual medical conditions.

Last updated on hub: 16 July 2020

Rebuilding the NHS: resetting outpatient services for the 21st century in the context of COVID-19

Royal College of Physicians

In this document, the Royal College of Physicians (RCP) and the Royal College of General Practitioners (RCGP) set out principles and recommendations for resetting outpatient services in the context of the ongoing pandemic. The paper recommends that services should make sure that all relevant organisations, patients and carers are involved in the coproduction and implementation of reset plans; further the integration of primary, secondary, social and community care; systematically consider the impact of their reset plans on inequality; work towards a system in which patient records are available to everyone involved in decision making and provision of care; design new clinical processes to maximise the benefit of new technology to patients, carers and clinicians; and make sure that everyone involved has access to the education, training and support they need to adapt to and use new systems. The paper argues that payment must incentivise the reduction of inequality, greater integration and the increased use of technology and calls for the introduction of a blended payment model for the outpatient system, combining a fixed payment based on the likely needs of the population with a payment based on outcomes, including patient-reported quality of communication and experience.

Last updated on hub: 16 July 2020

Pilot point prevalence survey of COVID-19 among domiciliary care staff in England

Public Health England

This pilot study provides the first estimate of the extent of COVID-19 infections among domiciliary care workers in England. A prospective descriptive survey of a sample of workers from domiciliary care providers was carried out in June 2020, using a sampling frame of all care providers in England registered with CQC. The findings provide evidence that the prevalence of COVID-19 among domiciliary care workers is in line with the general population as opposed to a higher prevalence as observed in studies of front-line healthcare workers and care home staff. It should be noted that this study took place post the peak of the first wave of the COVID-19 pandemic and as a result its findings are not directly comparable to those emerging from care home and healthcare worker studies.

Last updated on hub: 16 July 2020

Midlands Partnership NHS Foundation Trust: community responses

Midlands Partnership NHS Foundation Trust

Practice example about how the South Staffordshire personalisation and social inclusion (PSI) team and community navigator have responded to the COVID-19 pandemic. The PSI team manages eight community managed libraries and this practice example covers how the PSI team have had to adapt service delivery. Also covers some of the key challenges and learning points to date.

Last updated on hub: 16 July 2020

Mencap in Kirklees: provider responsiveness

Mencap in Kirklees

Practice example about how Mencap in Kirklees has responded during the COVID-19 pandemic to continue to provide day care services, domiciliary care and residential care for adults with learning disabilities. Also covers some of the challenges and learning points.

Last updated on hub: 16 July 2020

Princess Homecare: collaborative working and maintaining quality

Princess Homecare

Practice example about how Princess Homecare, a small domiciliary care agency in Wiltshire has coped during the COVID-19 pandemic. This includes the support provided by the Council and how they have kept a log of actions and activities taken due to COVID-19 Also covers some of the key challenges and learning points to date.

Last updated on hub: 16 July 2020

North Tees and Hartlepool NHS Foundation Trust: information and advice hub

North Tees and Hartlepool NHS Foundation Trust

Practice example about how North Tees and Hartlepool NHS Foundation Trust set up a coordinated staff psychology support hub at the end of March to ensure internal coordination of support for staff, patients and carers in terms of information, toolkits, advice, risk assessment and onward support where needed. Also covers some of the key challenges and learning points to date.

Last updated on hub: 16 July 2020

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