Caring safely at home: If you have a concern

These videos are designed for those caring for someone at home (unpaid carers). They give you and the person you care for practical and relevant information to support you day to day.

Click to play the following videos to find out more.

This section covers:

About 111 and 999

NHS 111 can help you if you are not sure what to do with an urgent medical problem. A fully-trained adviser asks questions about the symptoms and will take it from there.

Call 999 when there is a medical emergency – when someone is seriously ill or injured and their life is at risk. Examples of medical emergencies include:

  • loss of consciousness
  • confused state
  • fits that won’t stop
  • chest pain
  • difficulty breathing
  • severe bleeding.

What is delirium (sudden confusion)?

Delirium can be caused by many different things, including an infection. This video explains what you can do if you think someone you care for experiences symptoms of delirium.

What is a stroke?

A stroke happens when the blood supply to part of the brain is cut off. Strokes are a medical emergency and urgent treatment is essential. This video describes the different types of strokes, and some signs you should be aware of.